Lawphone provides customers with unlimited 24/7 access to legal advice, on any business-related matter including:

• employment law
• debt recovery
• contract and property disputes
• advice on intellectual property.

Sarah is an office assistant who’s responsible for the storage of all the contracts in the office (employment, client, contractors, etc.). She wants to digitalise their storage locations and, while doing so, conduct an audit to ensure all the contracts are fit for purpose.

Allianz Legal Services can help Sarah complete a contracts audit as she could:

• access Allianz Legal Online and conduct a legal health check to ensure her company has the correct legal documents and processes in place - if she’s doing an audit, she might as well see what else needs to be done at the same time.
• upload and store a digital copy of the business’s contracts in Allianz Legal Online’s secure cloud storage facility.
• confirm her contracts and documents are drawn up correctly by comparing them to our best practice templates.
• call Lawphone and run through her contract needs.
• create additional new contracts and then use the free Allianz Legal Online contract review service to ensure they are legally compliant.

Sam runs a residential construction firm. He’s recently completed a project for which he was to be paid in three instalments. Shortly before the third payment was due, the client asked Sam’s builders to leave the property on the grounds that they’d stained the patio with paint and left rubbish on the premises.

The client is now refusing to pay the final instalment.

Sam needs the money to fulfil outstanding invoices from the build and he’s decided to make a claim against his Allianz Legal Expenses policy.

Allianz Legal Services can help Sam with the debt recovery process as he could:

• access Allianz Legal Online and use our law guide to update his knowledge on the correct debt recovery process.
• use our debt recovery document templates to ensure that he's acted in accordance with the law.
• call Lawphone to discuss the matter and, if it's thought Sam has a strong case, make a claim.
• carry out a business legal health check if he needs to change his contracts for the future.

John owns a number of residential properties. One of his tenants has stopped paying the rent and he requires repossession of the property along with rental recovery.

Landlords must follow a statutory process to evict tenants or face fines of up to £5,000 or a prison sentence for unlawful eviction.

Through Allianz Legal Services, John can:

• Access all the appropriate documents needed to serve the correct notice to resolve the issue.
• Contact Lawphone to receive legal advice to support them on their legal rights, including the possibility of bringing a legal claim (where costs could be covered under the legal expenses section of cover).
• Undertake a legal healthcheck to ensure existing tenancy agreements are adequate.
• Use Allianz Legal Online to create shorthold tenancy agreements and the letters templates requesting references.