Allianz Insurance has promoted Emily Mills to the newly created position of operations manager for claims. The role will bolster Allianz’s ongoing investment in digitalisation and continuous improvement of customer service delivery.
The nature of insurance risk is changing; shaped by societal trends, economic factors and advancements in technology. As traditional perils continue to evolve and new perils emerge, what could this mean for policyholders and the insurance industry?
Escape of water (EOW) is not a new issue but certain factors continue to impact the way EOW incidents are caused, detected and mitigated. Andy Miller shines a spotlight on EOW in this BIBA guide article.