You're in control with flexible, online car insurance

You can manage your Allianz Car Insurance policy online, but we're only a phone call away if you need to make a claim
  • You want to manage your policy online 24/7 from home
  • You don't want to pay admin fees for making changes
  • You'd prefer not to call to check or change something on your policy
  • You prefer chatting through your policy on the phone
  • You don't want to manage your policy online
  • You're more comfortable receiving updates by post

We're all about making things simple, so you can get on with what matters. No hold music, no paperwork, no fuss.

Just an online account where you can manage, update and check your policy whenever suits you.

If you need to make a claim, our friendly UK based claims teams are at the end of the phone 24/7. 

Remember though, our call centres are only for claims.

You're in charge of your online account, so you're free to make changes to your policy without any admin fees or long-winded forms.

So, you can get on with what really matters.

If you make a claim and use our recommended repairer service to fix your car, those repairs will have a lifetime guarantee on labour, not parts, for the entire time you own the vehicle.

So, you can get back in the driving seat without worry.

Did you know...with Allianz Car Insurance, you'll have Fully Comprehensive cover whilst driving your car in the EU.
You'll have access to a small hatchback if your vehicle is stolen, written off or being repaired by our recommended repairers
Just in case you need a hand with a driving dispute
Dings, dents, scratches, scrapes - and even vandalism
If you have an incident with an unisured driver, you're covered
Just in case you top up with the wrong fuel – it happens
Whether it’s a lost or stolen key or a broken lock, we’ll get it sorted
We've received a 5 star rating from Defaqto for Allianz Car Insurance - their highest rating
We're rated Excellent on Trustpilot - 4.5 stars out of 5! Thanks to our customers
We were voted 'Best newcomer' at the Insurance choice awards 2022
We've been voted 'Best motor insurance provider' at the Insurance choice awards 2023

If you break down more than 1/4 mile away from home, we'll cover local recovery up to 10 miles from where your vehicle broke down. These things happen!
If we can't fix your car on the spot or at home, we'll sort recovery for you and your passengers to anywhere in the UK. You'll also get a hire car, alternative transport and overnight accommodation, if you need it.
You'll get everything from our National cover, plus we're on hand in Europe too. So, maybe it's time to take that bucket list European road trip?

You're in complete control of your Allianz Car Insurance account, so you can make changes, update or check on your policy, 24/7.

If you have any Allianz Car Insurance related queries, or need to tell us about a technical difficulty,  please email us. 

To help us find your policy, please include with your full name, postcode, and vehicle registration. This will help us locate your policy. 

Sometimes it can take us a little longer. Don’t worry, we’re probably just a little busier than usual. Please don’t email again if you’re waiting for a reply, as this can delay us getting back to you and other customers.


However, if you need to make a claim, we want to be there for you in person. So, our UK based claims phonelines are open 24/7 give us a call.

Calls will be recorded. For TextPhone, first dial 18001.

First things first, make sure you and your passengers are safe - your claim doesn't need to be reported to us immediately.

Once you're comfortable, you'll need to:

  • Take note of the time, date and location.
  • Make a record of what happened.
  • Get names and contact details of the other driver(s) and any witnesses.
  • Write down the licence plates of the other cars involved.
  • Take pictures of any damage.
  • Note down any injuries.

You'll need to call the police if:

  • The other driver(s) left the scene without providing their details.
  • You suspect the other driver(s) may have caused intentional damage.
  • You think the other driver(s) could be uninsured.
  • You have reason to believe the other driver(s) are under the influence of drugs or alcohol. 

Then, give our claims team a call 24/7.

Calls will be recorded. For TextPhone, first dial 18001.

Yes, we'll cover you for business use excluding commercial travelling. You can add this cover through your online account.

Simply click:

  • your car
  • make changes
  • edit car and cover.
You'll need to check your certificate of insurance in your online account for this information.

Firstly, you'll need to make sure you have confirmation from the DVLA that the registration is officially matched to your car. Once this is done, you can update your registration plate in your online account.

Remember, if the DVLA hasn't processed the change, and you change your registration plate on your Allianz Car Insurance policy, your cover could be cancelled.

Simply click:

  • your car
  • make changes.

Once your cover is set up, you can't change your start date. If you need your policy to start on a different date, the easiest thing to do is cancel your existing policy and set up a new one with the correct start date.

If your cover hasn't started yet, you won't be charged for this, however your policy price may change. If your cover has already started, you may be charged a cancellation fee.

You can do this in your online account at any time.

Simply click:

  • your car
  • make changes
  • drivers.

You can change or update your payment details online at any time.

If you've missed a payment because the card registered has expired or been blocked, you'll need to make a manual payment.

Simply log in to your account and select the 'payment' tab where you'll be able to make this change and select 'pay now'.