In the current economic situation, it’s quite possible that your client’s will be approached directly by a claims management company that will want to make a claim on their behalf.

Some claims management companies aren’t registered with the insurance industry’s regulatory authorities, primarily the Financial Conduct Authority (FCA), which means they can operate unchecked.  For your clients’ own protection, before they appoint such a company, we urge them to check that they are regulated by the FCA, and before entering into a contract be aware of the potential consequences and associated costs.

We’ve pulled together some key considerations to help your client’s make the right decision for their business.