If your customer’s property is extensively damaged we’ll work with them to arrange suitable alternative premises to minimise interruption to their business.
Alongside phoning or emailing us, you can notify claims online and receive quick claims updates from our dedicated property team through Live Chat, via Allianz Claims Hub.
For large property portfolios with higher claims frequencies you’ll be given a dedicated claims relationship manager who’ll work closely with you to  support your customers.

We partner with specialist suppliers, such as glaziers and locksmiths, chosen for their shared  ethos in excellent customer service.

They’ll help your customers to get back up and trading as quickly as possible, offering them sustainable and tailored solutions.

Our experienced property handlers manage all aspects of your customer’s claim.

We have a  dedicated team solely for your SME customers and for large complex losses we’ll appoint one of our experienced major loss handlers to personally support your customer throughout the lifecycle of their claim.

Our expert loss adjusters rapidly respond to establish the cause of your customer’s claim, offering advice and support as to how to minimise further damage and ease the stress by co-ordinating all third-party contractors.

For large complex losses, our adjusters will make site visits to better understand the nature and extent of the loss.

We’re equipped to manage a sudden influx of claims.

Using in-house data and geospatial technology, we can quickly identify
which customers are likely to be affected by a severe weather event,
so that you can advise them as to which precautions they should take.

For Property claims under £10K, we’ll look to settle your customers
claim via Rapid Claims Settlement.

All your customer needs to do is provide us with one estimate.*

*Full details of the claim must be provided and the loss must not have occurred over eight weeks before notification.
Cost of repair/replacement must be supplied from a written estimate along with the details of the contractor, description of works, breakdown of costs and the contractor’s VAT number