Our claims service

Our personal lines claims service

For information, visit our help and contact section.

Our commercial lines claims service

The quicker you notify us the sooner we can get to work. You can digitally notify the following types of claims:

*via Allianz Claims Hub

For complex claims we’ll provide you with a dedicated handler from first notification to settlement. 

If the claim requires it, we’ll personally visit your customer so that we can quickly understand what’s needed to get them back up and running.

Using our supplier network creates a smoother customer experience and helps contain costs.

From leading loss adjusters and solicitors to specialist rehabilitation providers, along with our national repairer network, we’re ready to support your customers.

Read our Quick Guide to learn about the time savings you could achieve.
Whether you've a simple or complex claim you can get quick updates via Live Chat within Allianz Claims Hub.

Recognition for our claims service

Commercial Lines Insurer of the Year
British Claims Awards 2021
UK Mid-Market Claims Service Quality Marque
Gracechurch 2023
Major Loss Award
British Claims Awards 2022


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