“Excellent communication between Allianz and the approved repairer Halo of Crewe. The repair manager kept me well informed of progress and arranged a courtesy car to be dropped off at the same time as the pickup. very friendly staff at HALO . Lance who I dealt with the most very helpful. Again excellent standard of repair. communication between repairer Halo excellent. job well done!”
David from Cheshire - October 2025
“Responded straight away, everything dealt with straight away. Car picked up for repair, courtesy car in place, car delivered back when fixed. Polite, efficient and friendly customer service. Very professional and very friendly. Highly recommend. Excellent service from start to finish. Couldn’t fault at all. Polite, respectful and great customer care and support. Highly recommended.”
Sharon Cohen - October 2025
“Very good service, very professional and nothing seemed to much of a bother very grateful. Thanks.”
Ailsa - October 2025
Feedback about our overall motor claims journey:
“Easy process with a straightforward platform. No pointless guff to navigate.” Proper - November 2025
“Alan in the claims department was very helpful and friendly - Just the simple things done very well can make all the difference in the world.” Chris Woodhall - November 2025
“Reps handled our new claim very professionally, as I was uploading videos she was able to view. Our van needed a wing mirror to be able to stay on the road, she was extremely helpful and git authorisation . A very pleasant lady who followed everything through and rang back to update as she said she would. 5*” Tracey - October 2025
“All calls made to Allianz were treated very professionally. I did not feel I was simply being asked questions on a checklist, but instead spoke with advisors who were personable and helpful.” Susan - October 2025
“Staff were very help and knowledgeable. My claim was promptly dealt in a timely fashion.” Alfred Cook - September 2025
