Manage your home insurance policy yourself, with an online account, FAQs and no fees for making changes.
Home cover you can trust, for your peace of mind.
Why choose our home insurance?
No more phones
You manage your policy yourself online, so there's no hold music and no waiting in line.
Peace of mind
From storm and flood damage to leaky pipes and even vandalism, there's lots included for your peace of mind.
You're in safe hands
With 125 million customers in over 70 countries, we're one of the world's leading insurers and one of the largest general insurers in the UK.
It's the roof over your head
Your building's protected and we pay for accommodation if repairs mean you can't stay home after a claim.
5-star rated cover
Defaqto have given our Allianz Silver and Gold Home Insurance 5 stars - their highest rating
Take a look at our Allianz Insurance customer reviews
Thanks to all our customers who've rated us on Trustpilot - 4.5 stars out of 5 is Excellent!
Choose from 3 levels of home insurance cover
Bronze
Buildings & contents home insurance that covers the basics
- Rebuild your happy place with £500,000 buildings cover if your home’s damaged.
- Somewhere to stay with £30,000 for accommodation, if repairs mean you can't stay home after a claim.
- Your contents covered from up to £50k.
- Add: enhanced accidental damage to cover unexpected mishaps (think DIY and children)
- Add: personal belongings away from home to cover your things when you’re out and about.
- Add: bicycles away from home to cover bikes against accidental loss, damage and theft.
Silver
Home insurance that offers more cover and you can tailor to suit you
- Rebuild your happy place with £1 million buildings cover if your home’s damaged.
- Somewhere to stay with £75,000 for accommodation, if repairs mean you can't stay home after a claim.
- Your contents covered from up to £100k.
- Add: enhanced accidental damage to cover unexpected mishaps (think DIY and childen)
- Add: personal belongings away from home to cover your things when you’re out and about.
- Add: bicycles away from home to cover bikes against accidental loss, damage and theft.
Gold
Our highest level of home insurance and more included as standard
- Rebuild your happy place with £1 million buildings cover if your home’s damaged.
- Somewhere to stay with £100,000 for accommodation, if repairs mean you can't stay home after a claim.
- Your contents covered from up to £150k.
- Included: enhanced accidental damage to cover unexpected mishaps (think DIY and children)
- Included: personal belongings away from home to cover your things when you’re out and about.
- Included: bicycles away from home to cover bikes against accidental loss, damage and theft.
Is online self-service home insurance right for you?
Cover included for your peace of mind
Alternative accommodation
We'll pay towards somewhere to stay if repairs mean you can't stay home after a claim.
Escape of
water or oil
Leaks from any fixed tank, domestic appliance or pipe.
Theft or
attempted theft
Including theft from outbuildings (see 'policy limits' for the amount covered).
Storm & Flood
Damage to your property caused a storm or flood.
Vandalism
Including riots, civil unrest, strikes, labour or political disturbances.
Fire
Resultant smoke damage, lightning, explosion or earthquake.
Increase your cover with our optional extras
Home emergencies
For £50 or less
Home legal expenses
For £30 or less
Enhanced accidental damage
Bicycles away from home
Personal belongings away from home
Frequently asked questions
You're in complete control of your Allianz Home Insurance account, so you can make changes, update or check on your policy, 24/7.
If you have any Allianz Home Insurance queries, or need to ask about a technical difficulty, please email us.
Sometimes it can take us a little longer. Don’t worry, we’re probably just a little busier than usual. Please don’t email again if you’re waiting for a reply, as this can delay us getting back to you and other customers.
You can also start a claim online - it's simple and convenient. There's no waiting in line and you can do it in your own time.
If you can't log your claim online, you can call our claims line. You can even call us from abroad.
Lines are open...
Monday - Friday: 8am - 6pm
Saturday: 8am - 4pm
Calls will be recorded. For Text Phone, first dial 18001.
For more policy information, head to your account where you can check your documents. For a brief outline of what's covered, visit our compare home insurance page.
Here's what you need to know before making a home claim...
- There's no need to let us know if you’re not going to claim
- You should only claim if it’s for more than your total excess
- If you're reporting a theft, you'll need a crime reference number from the police.
Starting your Allianz home claim online is simple and convenient. There's no waiting in line and you can do it in your own time.
If you can't log your claim online, please call our claims line. You can even call us from abroad.
Lines are open...
Monday - Froday: 8am - 6pm
Saturday: 8am - 4pm
Calls will be recorded. For Text Phone, first dial 18001.
To make a Home Emergency claim, head to our dedicated page to choose from the options.
Allianz Home Insurance policy documents
You can view your documents in your online account. You can get these and other documents in braille, large print or audio format by emailing us.
