Leaks are often caused by an old or worn pipe, and the cost of repairing the pipe is usually not covered under your policy, so you'll need to get the leak stopped and pipe/apparatus fixed before damage caused by the water can be sorted.
Depending on the type of water which has escaped, and the amount of water that has escaped, a damage restoration company may be appointed. They'll be able to clean and sanitise any areas affected by an escape of foul water, and will also assist with drying the property using dehumidifiers.
It can sometimes take several weeks, even months on occasion, to fully dry a property following an escape of water. We'll always look to authorise work as soon as possible and we might be able to start work while part of the property is still being dried.