Existing customers

Allianz Musical Insurance

If your policy renewal is after 1 November 2024 you will be invited to renew your policy with Lark Music. For any questions, head over to our frequently asked questions.
man choosing guitar

You can add, delete or make a change to your policy, just send us the details and we’ll take care of it.

You can also cancel your policy by completing the contact us form and selecting ‘cancel my policy’.

musician with laptop

You can view your policy documents on our eDocs platform. You can access eDocs through a personal web link sent to your policy email address.  

 

 

 

 



Making a claim is quick and easy, so you can get back to playing again. It’s best to tell us about your claim as soon as you can after the damage or loss happens. Check out our handy claims guide.

Our dedicated claims line is open Monday to Friday 9am – 5pm.

Or you can complete our online claims form.

If you purchased your policy through a broker or with an orchestra, you'll need to contact your broker to start your claim.

For any other issue, send us a message and we'll get back to you as soon as we can.
Lines are open Monday to Friday 9am - 5.30pm.
We'll get back to you as soon as we can.