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You can add, delete or make a change to your policy, just send us the details and we’ll take care of it.

You can also cancel your policy by completing the  contact us  form and selecting ‘cancel my policy’.


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Renew your policy

Make a secure payment to renew your policy with us for continued peace of mind Renew your policy

Turn off auto renewals

Contact us to cancel your auto renewal payment so your policy doesn't automatically renew  Turn off auto renewals

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View or download our latest Musical Insurance Terms and Conditions.  
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You can view your policy documents on our new eDocs platform. You can access eDocs through a personal web link sent to your policy email address.  


We’ve recently added free legal assistance services to all Music Protect policies to support your career and personal life.

  • Free legal helpline - 24/7 professional & personal advice
  • Access to over 140 legal templates - from settling complaints and disputes over an unpaid gig, to sorting our your personal finance
  • Easy to use Law Guide - written by lawyers, so that you can check your legal rights at any time of the day or night
Missing Instruments

Missing musical instrument? Missing Instruments Finder is helping to reunite musicians with lost or stolen instruments across the UK.

  • Register for free - create your free acount online
  • Create a lost or found instrument listing - lost an instrument or would like to report one as found? Upload a missing or found instrument listing in minutes 
  • Get notified - If your instrument is found or there is any information about it, you'll be notified
Making a claim is quick and easy, so you can get back to playing again. It’s best to tell us about your claim as soon as you can, but no later than 60 days after the damage or loss happens. 
Check out our handy claims guide.
Our dedicated claims line is open Monday to Friday 9am – 5pm
If you purchased your policy through a broker or with an orchestra, you'll need to contact your broker to start your claim.
We're more than happy to help you with any queries.
Our FAQ page covers most common questions. If not just give us a call.
Lines are open Monday to Friday 9am – 5:30pm