man choosing guitar

You can add, delete or make a change to your policy, just send us the details and we’ll take care of it.

You can also cancel your policy by completing the  contact us form and selecting ‘cancel my policy’.


man playing saxophone

Renew your policy

Make a secure payment to renew your policy with us for continued peace of mind Renew your policy

Turn off auto renewals

Contact us to cancel your auto renewal payment so your policy doesn't automatically renew  Turn off auto renewals

band rehearsing
View or download our latest Musical Insurance Terms and Conditions.  
musician with laptop
You can view your policy documents on our eDocs platform. You can access eDocs through a personal web link sent to your policy email address.  

producer working

Our musical insurance policies include free access to legal assistance services to support your career and personal life. 

  • Lawphone Legal Advice Helpline - providing advice 24/7, 365 days a year on any personal legal matter or legal matters relating to your musical profession.

missing violin

Missing musical instrument? Missing Instruments Finder is helping to reunite musicians with lost or stolen instruments across the UK.

  • Register for free - create your free acount online
  • Create a lost or found instrument listing - lost an instrument or would like to report one as found? Upload a missing or found instrument listing in minutes 
  • Get notified - If your instrument is found or there is any information about it, you'll be notified
Making a claim is quick and easy, so you can get back to playing again. It’s best to tell us about your claim as soon as you can after the damage or loss happens. 
Check out our handy claims guide.
Our dedicated claims line is open Monday to Friday 9am – 5pm
If you purchased your policy through a broker or with an orchestra, you'll need to contact your broker to start your claim.
We're more than happy to help you with any queries.
Our FAQ page covers most common questions. If not just give us a call.
Lines are open Monday to Friday 9am – 5:30pm