What is Contract Certainty?


The objective of contract certainty is to provide clarity for both customer and insurer on the terms and conditions of the policy prior to inception/renewal.

Evidence of cover must be provided within 7 working days of inception/renewal for retail customers and 30 days for commercial customers.

Contract certainty definition

(within the Contract Certainty Code of Practice, developed by the MRG - now known as the London Market Group)

Contract certainty is achieved by the complete and final agreement of all terms (including signed lines) between
the insured and insurers before inception.

In addition:

  1. The full wording must be agreed before any insurer formally commits to the contract.
  2. An appropriate evidence of cover is to be issued within 30 days of inception for commercial
    customers and within 7 working days for retail customers.

This has become the accepted definition throughout the UK insurance market and has been noted and agreed
by the Financial Conduct Authority (FCA).

The full wording of the submission to insurers will be a combination of:

  1. Wordings and/or clauses.
  2. Either referenced and/or full text.
  3. Bespoke and/or model material. 

Brokers may choose which combination is submitted to insurers; insurers may choose whether to accept this or require a different approach.

Where Allianz Commercial policy wordings and clauses are required, these can be downloaded from the Documents page or dedicated product pages on this website. Alternatively, you can use the search application available on this site.

Further information

Visit the following organisations' websites to find out more:
This promotional material is intended for insurance broker use only and no-one else should rely upon it.
It must not be made available to anyone other than the intended recipient, either in its original form or any reproduction.