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Insurance Tomorrow podcast

Vanessa Baffoe and industry experts explore major global business trends, how they impact the insurance landscape, and the challenges they pose to insurance brokers.

Latest episodes

BIBA 2025: A New Era

In this episode of Insurance Tomorrow, Vanessa Baffoe welcomes Hanna Kam, our chief risk officer, and Graeme Trudgill, chief executive of BIBA, to explore the 2025 BIBA conference theme 'A New Era'.

Looking ahead to the next 25 years, we dicuss:

  • What a 'New Era' means for brokers, insurers and the industry.
  • How AI could impact the future of insurance.
  • How the role of the regulator might adapt to the changing needs of the industry.
  • The risks that should be on every broker's radar.
  • The steps brokers and insurers can take to future-proof their businesses.

Top business risks for 2025

In this episode of Insurance Tomorrow, Vanessa Baffoe welcomes Luke Baker, our own head of large corp and specialty, and Dr. Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, to explore the top business risks for 2025.

We cover:

  • The key findings of the 2025 Allianz Risk Barometer globally and in the UK.
  • The most pressing risks for SMEs and mid-sized businesses, including cyber incidents, legislative changes and business interruption.
  • How the top business risks are interlinked and what brokers need to know about their interdependencies.
  • The evolving role of brokers and how they can help their clients to build resilience.
  • How the top risks might evolve and how brokers can prepare for these changes.

Underinsurance: The risks and realities for SMEs

In this episode, Vanessa Baffoe is joined by Alastair Blundell, head of general insurance at BIBA, and Alex Ktenidis ACII, Director of Digital Trading and Legal Protection at Allianz UK, to delve into the pressing issue of underinsurance among small to medium enterprises (SMEs). 

We cover:

  • What underinsurance really means and the risks it poses to SMEs.
  • The economic pressures facing SMEs, and how these impact underinsurance.
  • How brokers and insurers can play a pivotal role in supporting clients.
  • How emerging technologies can help combat underinsurance.

Previous episodes of Insurance Tomorrow

The best of 2024

In the last episode of Insurance Tomorrow for 2024, we look back at some of the most significant issues and global trends that we’ve discussed over the past year. We explore how these topics might affect the insurance industry now and in the future.

In Steph's final episode as host, we covered everything from autonomous vehicles, the motivation parallels between sport and business, to the risks of lithium-ion batteries for businesses.

 

Helping the businesses understand the risks of lithium-ion batteries

Lithium-on batteries have become increasingly common in business and our everyday lives. Although fires caused by these batteries are relatively rare, they can be catastrophic.

In this episode, we discover what lithium-ion batteries are, what the risks are, and what happens when lithium-ion batteries catch fire.

eCommerce and the implications for the insurance industry

With the rapid development of eCommerce in the last five years, our latest episode looks at how businesses can keep up with new technology, supply chain disruption, and increasingly demanding customers and how insurers can help businesses stay secure as they evolve.

How marginal gains can lead to Olympic Gold and business success

In another special episode of Insurance Tomorrow, we look at how preparation and how marginal gains can lead to success, inside and outside of the sporting arena. As the proud partners of Team GB and ParalympicsGB, we thoroughly enjoyed talking about the relationship between performance and results.

Working towards winning with Jody Cundy

In this special episode of Insurance Tomorrow, we look at the parallels between sport and business life, and how resilience, marginal gains and thorough preparation can benefit a range of situations, from the trackside to the workplace.

Evolution of products, digitalisation and customer behaviours - what do brokers need to know?

What is it going to take to bring the insurance industry into a new era of trust, climate risk and changing customer behaviours? How can the industry make its products better, and provide cover the that people and companies need?

What's next for insurance?

The BIBA conference has a well-earned reputation for showcasing the most influential and inspiring trends for our industry. In our BIBA special episode we discuss the future of customer experience, how brokers drive the insurance sector, and how things could change over the next decade.

Insuring self-driving cars

Autonomous vehicles or self-driving cars are supposed to be just round the corner, but we’ve been saying this ever since the first episode of Insurance Tomorrow.

They may seem like something from science fiction, but a few specialised examples could hit the roads in a few years time. The benefits and implication the technology could bring are huge, but so are the challenges for the insurance industry...

The best of 2023

In the last episode of Insurance Tomorrow for 2023, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry.

Our host - Steph McGovern - discussed the cost of living crisis, the skills shortage, artificial intelligence, and even recorded an episode live at the BIBA conference.

Delivering net zero and sustainable business

In this episode we look at how the insurance industry can drive the transition to net zero, and the importance of ESG for business.

While the transition to net zero can appear like a huge long term task for firms just starting on their net zero journey, our host - Steph McGovern asks what practical things can insurance companies do now to have a positive impact on climate change.

AI in Insurance: Getting the Balance Right

Over the past few months, we've heard a lot about AI, or Artificial Intelligence. In this podcast we explain how AI can analyse data from various sources such as customer information, accident reports, and policy details.

Discussing how AI can help the insurance industry by assessing the validity of claims, calculate payouts, and even detect fraudulent activities.

Making your business strong and resilient

In this episode we talk about how to ensure your business remains resilient in challenging times.

Over two thirds of SMEs in the UK are concerned about the ongoing cost-of-living crisis, inflation and energy prices. The economic outlook is uncertain, with increasing inflation, and a downturn in consumer confidence. So what should businesses do?



 

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