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Gracechurch UK regional market 2024 Underwriting Quality Marque Achievers Announced

Posted: 05 April 2024

Insurance consultancy Gracechurch has awarded Allianz Commercial its inaugural Service Quality Marque (SQM) for Underwriting. Allianz is only one of two insurers to receive this accolade. 

The underwriting SQM recognises underwriting teams who have consistently shown outstanding performance. Brokers rated Allianz’s core strengths as its range of products and broad coverage, as well as the accessibility of its underwriters and the strength of its relationships and global brand. 

Nadia Cote, managing director, Allianz Commercial, said:

“This is a truly excellent result for us, not only are we proud to have been awarded the inaugural Underwriting Service Quality Marque from Gracechurch, but it is even more meaningful because the methodology is based on market feedback. Gracechurch recognises the commitment we have to our brokers and the high-quality service we offer.

Their data shows how brokers appreciate the accessibility of our underwriters and the strong focus we have on expertise, knowledge and collaboration. Our people are one of our biggest strengths and this recognition is a celebration of all the work that goes into ensuring that Allianz Commercial is building strong relationships and providing the best service.”

Nadia Cote, managing director, Allianz Commercial
Gracechurch has been issuing its Service Quality Marque for outstanding claims service since 2017. Allianz has achieved outstanding success in this area and has been awarded the marque every year since inception. 

About Allianz Holdings plc

Allianz Holdings plc is the non-regulated holding company which owns the principal insurance operations of Allianz SE in Great Britain including Allianz Insurance

About Allianz

The Allianz Group is one of the world's leading insurers and asset managers with around 125 million* private and corporate customers in nearly 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 737 billion euros** on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage about 1.7 trillion euros** of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we are among the leaders in the insurance industry in the Dow Jones Sustainability Index. In 2023, over 157,000 employees achieved total business volume of 161.7 billion euros and an operating profit of 14.7 billion euros for the group.

* Including non-consolidated entities with Allianz customers.

**As of December 31, 2023.

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These assessments are, as always, subject to the disclaimer provided below.

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This document includes forward-looking statements, such as prospects or expectations, that are based on management's current views and assumptions and subject to known and unknown risks and uncertainties. Actual results, performance figures, or events may differ significantly from those expressed or implied in such forward-looking statements.

Deviations may arise due to changes in factors including, but not limited to, the following: (i) the general economic and competitive situation in the Allianz’s core business and core markets, (ii) the performance of financial markets (in particular market volatility, liquidity, and credit events), (iii) adverse publicity, regulatory actions or litigation with respect to the Allianz Group, other well-known companies and the financial services industry generally, (iv) the frequency and severity of insured loss events, including those resulting from natural catastrophes, and the development of loss expenses, (v) mortality and morbidity levels and trends, (vi) persistency levels, (vii) the extent of credit defaults, (viii) interest rate levels, (ix) currency exchange rates, most notably the EUR/USD exchange rate, (x) changes in laws and regulations, including tax regulations, (xi) the impact of acquisitions including related integration issues and reorganization measures, and (xii) the general competitive conditions that, in each individual case, apply at a local, regional, national, and/or global level. Many of these changes can be exacerbated by terrorist activities.

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