Some things to bear in mind if we're unable to take the funds:
- Does your card allow recurring card payments / subscriptions / have continuous payment authority?
- Is the card registered to the home address that we have on your account?
- We accept all debit cards except Diners card, Citi Bank, American Express, and prepaid cards, but we don't accept Business or Commercial cards.
To change your card, we have a handy 'how to' guide.
Please don't email us with your full card number, if we ever need to check something relating to your payment card, we'll only ever ask for the last 4 digits.