Warning: You are using an outdated Browser, Please switch to a more modern browser such as Chrome, Firefox or Microsoft Edge.



Key information

We appreciate that this is a difficult time for you, your business and customers, so we’re looking at how we can best support our customers individually and collectively.  

At Allianz we work with a huge variety of businesses and individuals, each exposed to uniquely different risks and now dealing with individual challenges and circumstances. The risks faced by businesses don’t stop with COVID-19 and we’re committed to continue providing your customers  with the insurance cover they need and purchased, accepting that the nature of their business may be temporarily changed by the current situation. 

If your customers are affected and you think that there is a way in which we can assist which isn’t already set out in our Important Topics section below, please contact your usual Allianz representative. They are here for you and will be able to discuss your individual customers’ needs in more detail so that we can work together to find the most appropriate solution. We have started a limited programme of reopening some offices with a small number of colleagues returning but this will only continue cautiously, in line with local and national lockdown restrictions and ensuring all workplaces are Covid secure.

For the latest information and updates, please continue to visit our Coronavirus pages. 

Following the announcement of the Supreme Court's ruling on the FCA's business interruption case we wanted to advise you of our next steps. Although Allianz was not a defendant in the test case, we welcome the clarity the judgment will provide and have continued to make payments on claims where we believe there is valid cover. 

As you will appreciate, the content of the judgment is complex in nature and so we'll require some time to digest the points of law and understand how this will affect customers. We'll send a holding letter to all affected customers by 22 January in line with the FCA guidelines. Following this, a further letter will be issued detailing how the outcome of the judgment affects your customer's claim. 

Where a claim has previously been repudiated, this decision remains unchanged. Visit the FCA update page

If you would like to submit a new business interruption claim relating to Covid-19, you can do so online using the following link: 

Small Business Team (SBT)

During these challenging times we are continuing to support our SME broker partners and customers.  If your client's business is currently not trading, has changed trading activity or is unoccupied please let us know. Please visit our award winning QuoteSME platform which allows our brokers to self-serve 24/7, alternatively you can speak to one of our highly trained Underwriters by calling 0344 893 9577 or engage with your local Business Developer.
For further information for our customers,  suppliers, partners and third parties, plus general information on Allianz’s approach to managing the impact of COVID-19.
This promotional material is intended for insurance broker use only and no-one else should rely upon it.
It must not be made available to anyone other than the intended recipient, either in its original form or any reproduction.