Key information

We appreciate that this is a difficult time for you, your business and customers, so we’re looking at how we can best support our customers individually and collectively.  

At Allianz we work with a huge variety of businesses and individuals, each exposed to uniquely different risks and now dealing with individual challenges and circumstances. The risks faced by businesses don’t stop with COVID-19 and we’re committed to continue providing your customers  with the insurance cover they need and purchased, accepting that the nature of their business may be temporarily changed by the current situation. 

If your customers are affected and you think that there is a way in which we can assist which isn’t already set out in our Important Topics section below, please contact your usual Allianz representative. They are here for you and will be able to discuss your individual customers’ needs in more detail so that we can work together to find the most appropriate solution. 

For the latest information and updates, please continue to visit our Coronavirus pages. 

Small Business Team (SBT)

With the situation concerning coronavirus evolving, we’re continuing to support our SME broker partners and customers.

Our teams are experiencing a high volume of calls which we’re prioritising. To further support the service we can deliver, we encourage our customers where possible to self-serve via our online QuoteSME website or for all non-urgent queries, please email

Our priority is to ensure we keep our service delivery going in an appropriately adapted way. As the situation evolves we will need to prioritise certain elements of our operational and trading capabilities. We will provide updates prior to these changes being implemented.

If you have any immediate queries please speak to the leadership teams in Maidstone and Lancaster or alternatively engage with your local Business Developer.

For further information for our customers,  suppiers, partners and third parties, plus general information on Allianz’s approach to managing the impact of COVID-19.
This promotional material is intended for insurance broker use only and no-one else should rely upon it.
It must not be made available to anyone other than the intended recipient, either in its original form or any reproduction.