Send us an email

If you are a broker customer, please visit the broker section

If you've got a question about a claim that's ongoing, save yourself the hassle of calling us.

 

Start your claim online

You don't have to call us to start your claim. Our lines get really busy, so it might be faster if you do it online, especially if there is a storm.

 

Download our app

Get our handy app to start a claim and send us any documents we've asked for. It's also a great place to store receipts and files, all in one palce.

 

Send a document

If we've asked to see something to help progress your claim, use our onlone form to do it.

 

Give us a call

You can get in touch by phoning and our expert claims staff will be able to help. We're open 8am - 6pm Monday to Friday and 9am - 1pm Saturdays.

  • 0344 391 4110

Allianz Broker home insurance products are predominantly sold via brokers and intermediaries.

 

Allianz Broker customers

If you purchased an Allianz home insurance product via a broker and you need to update your policy, or have a query about your policy, please contact your broker directly.

 

Make a claim

To make a claim on your Allianz home insurance policy, or for existing claims, please call:

0345 073 1114

Lines are open Monday to Friday 8am - 6pm, Saturday 9am - 1pm.

Contact us by email

If you have any questions about your policy or any questions in general please do get in touch.

 

Allianz Brokers

If you are a broker and need to contact Allianz Insurance, please visit Allianz eBroker page:

Visit Allianz eBroker

 

Complaints

We take all complaints seriously and aim to resolve them fairly and quickly.

Find out more about dealing with complaints

 

Customer services

If you are a Cornhill Direct home insurance customer and have a query about your policy, please call:

0344 391 4108

Lines are open Monday to Friday 9am - 6pm.

 

Make a claim

To make a claim on your Cornhill Direct home insurance policy, or for existing claims, please call:

0344 391 4110

Lines are open Monday to Friday 8am - 6pm, Saturday 9am - 1pm.

Home emergency cover

If you have Home emergency cover included in your policy and meed immediate help to deal with the effects of flood, fire or another insured risk, please call our Emergency Helpline on:

0344 391 4110

Lines are open 24 hours a day, 365 days a year.

 

Contact us by post

2530 The Quadrant,
Aztec West,
Almondsbury,
Bristol
BS32 4AW

 

Complaints

We take all complaints seriously and aim to resolve them fairly and quickly.

Find out more about dealing with complaints

Frequently asked questions

Top claims FAQs