Published 18 February 2025
Can I cancel my car insurance policy?
If your current car insurance policy isn’t working for you, you might be tempted to cancel. We understand that things change, so here’s everything you need to know about cancelling your car insurance….
- How do I cancel my car insurance?
- Does it cost me to cancel my insurance?
- Can I cancel my car insurance during a claim?
How can I cancel my car insurance policy?
To cancel your policy, you’ll need to find out when your car insurance is due and then get in touch with your insurer. Every insurer will have their own required process for cancellations, whether that’s in your online account, by email, letter, or by phone, so it’s worth checking the terms and conditions of your insurance policy to find out the correct process.
At Allianz Insurance, we keep it simple. To cancel your car insurance policy, all you need to do is log in to your Allianz account and follow a few simple steps. Remember, there may be a cancellation fee - have a look at your policy documents for more detail.
How much does it cost to cancel my car insurance?
Car insurance policies tend to last 12 months as standard. So, if you’re looking to cancel before your policy ends, it may mean you need to pay a cancellation fee.
Your policy terms and conditions should state if you’ll be charged for leaving your policy early, and what these costs will be. You can also get in touch with your insurer or broker to find out what cancellation fees might apply.
What is a cooling off period in car insurance?
As with most goods or services, it’s a legal requirement to provide you with a 'cooling off period' to give you 14 days to cancel your insurance policy. You don’t even have to give a reason.
When does my 14-day cooling off period start?
The 14-day cancellation period begins when your cover starts or the day the paperwork arrives (whichever’s later).
Will I get a refund if I cancel my car insurance in the first 14 days?
During these initial two weeks, you should expect to receive a refund if you decide to cancel your policy. It’s worth remembering, though, you’ll still be charged for any days you had cover, so this will be deducted from your refund. You’ll also want to read the terms and conditions of any policy you take out as some insurers charge admin fees.
Can I cancel my car insurance if I pay monthly?
Yes. At Allianz, you can cancel your car insurance at any time - even if you’re paying on a monthly basis. Remember to check your policy documents before cancelling, as depending where you are in your policy year, you may, need to pay the full balance of the annual premium.
Can my insurer cancel my car insurance policy?
Yes, there are some scenarios where your insurer may have to cancel your policy, for example, if you’ve breached the conditions of your contract. A breach could include any or all of the following:
- Failing to pay your monthly premiums. This is one of the most common reasons for your insurer cancelling your policy.
- Not updating relevant details such as change of vehicle, or failing to tell your insurer about new details such as a speeding conviction.
Can I cancel my insurance during an ongoing claim?
Although not ideal, it is possible to cancel your car insurance when you have an open claim. . Most insurers would advise against this though, as it may make resolving a claim more difficult.
What will happen to my NCD (no claims discount) if I cancel my car insurance?
It’s likely that you won’t gain the benefits of a year’s NCD during the policy period if you cancel your car insurance policy midterm. It will remain at the same number of years of discount before you started the policy.
What do I need to hand when cancelling my car insurance?
Here's a handy checklist to help you get ready to cancel your car insurance and make sure the process is as smooth as possible:
The standard cooling off period is 14 days, but some insurers may give you longer.
When you contact your insurer about cancelling, they may ask for your policy number and renewal date. You’ll find these in your policy documents.
The insurer may ask why you’re cancelling. This could be to improve their services or decide the next steps. It’s a good idea to be honest, even if you’re looking for a cheaper policy elsewhere.
If you decide to cancel your car insurance policy, always keep a record of dates and times of any correspondence or confirmation, in case there are any issues further down the line.
It’s illegal to drive without car insurance. If you want to keep driving your car, make sure you’re covered by taking out another policy as soon as your cancellation is confirmed.
So, as much as we’d love for you to stay, we know things change – so we make updating and cancelling your policy as easy as possible.
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