Stevie joined Allianz/LV= 16 years ago and has worked across various areas of our claims department.
Currently, Stevie heads up a robust team of Central Operations & Process Improvement Analysts. Her main goal is to support methods, content, and changes across our claims process. She's also dedicated to making sure all Claims Teams have the appropriate information and guidance they need, to make the right decisions for both our business and our customers.
Stevie’s time in the LV= Financial Crime Team was of particular note, where she worked with handlers in the Claims and Policy Fraud Teams and was involved in multiple Systems Thinking interventions, working with the teams to make sure every decision made was right for our customers.