If your vehicle’s annual mileage estimate changes due to a change in circumstances, it’s important to update the estimate you gave us at the start of your policy. If you don’t, it could affect any claim you make in the future.

To change your mileage estimate please log in to your account and follow these steps:

1. Select 'your car make changes'.

2. Select 'edit car and cover'.

3. Scroll down to see the annual mileage estimate you gave us.

4. Update the figure to reflect your new estimate.

5. At the bottom of the page, select ‘next’. 

6. Choose the date the change should start and select ‘next’ again.

7. The final page shows you if your new annual mileage affects your price and lets you know the next steps.

Unfortunately, we can’t change the number of years of No Claim Discount (NCD) that was given to us when you got your quote. 

If you're unhappy with your NCD details, you can either cancel your policy and take out a new one with the correct NCD, or keep your existing policy as it is.

Cancelling and starting a new quote could result in an increase to your premium price  - especially if your policy has already started or your original quote was a little while ago. 

To keep things simple, we mostly use your email address as your policy reference but you can find your policy number by selecting 'Policy Summary’ in your Allianz account. You’ll see it at the top of that page as well as on your online documents, or any we send you.
If you have any accessibility or usability specifications you'd like support with, please email us at digitalhelp@allianz.co.uk and we'll take it from there.

We're extremely sorry for your loss and understand what a difficult time this is. 

Please email us at digitalhelp@allianz.co.uk and we'll get back to you with information, support and next steps. 

We'll ask you for the email address and password you set up when creating your account, then you'll be able to view or edit your policy details.