Allianz Commercial appoints Nick Kelsall as head of motor claims

Posted: 16 May 2022


Nick joined Allianz in the UK in 2015 as technical claims manager, progressing to fraud manager and head of insurance claims, with a secondment to head of motor. In 2020, he pursued an opportunity with Allianz Group in Munich.

As senior global P&C executive, he led on the creation and implementation of a globalised digital fraud solution. He then became part of the Allianz Customer Model (ACM) leadership team with a focus on improving claims processes and aligning supply chain networks globally. He led an international team responsible for the development of global IT assets that support the claims journey. These harmonised strategies are aimed at delivering customer satisfaction and profitability.

Nick is replacing Ian Kershaw, who is leaving Allianz to pursue other opportunities, after a brief handover period.

Nick will report to head of technical claims Lee Watts, who commented: “Nick’s previous knowledge of Allianz Commercial combined with his Group experience ideally places him to lead technical motor claims and support the wider business as we continue to transform our claims proposition and look to outperform our business plans.”

Lee added: “I want to thank Ian for helping us enhance our claims service, as recognised by the Gracechurch marque which we’ve received again this year.”

Nick commented: “I am excited about working back in the UK and leveraging my Group experience to support the transformation of claims processes and proposition with a continued focus on the customer. Technology is bringing about momentous changes, making this a really exciting time.”

About Allianz Insurance

Allianz Insurance plc is one of the largest general insurers in the UK and part of the Allianz Group.

About Allianz

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million* private and corporate customers in more than 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 790 billion euros on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage 1.7 trillion euros of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we are amongst the leaders in the insurance industry in the Dow Jones Sustainability Index. In 2021, over 150,000 employees achieved total revenues of 148.5 billion euros and an operating profit of 13.4 billion euros for the group.

*Including non-consolidated entities with Allianz customers

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