In 2019, Fairmead (previously Legal & General Insurance Limited) wrote to you to apologise for an error in the amount of interest you’d been charged on your monthly payments for your home insurance policy. A cheque for a refund (which included interest) was sent, but it was never cashed.
We then sent a second cheque which now also looks like has gone uncashed. Due to the amount of time that has now passed, we will be cancelling that cheque too.
If you still have any of the original cheques, they’ve been cancelled and you won’t be able to cash them anymore.
If you have any questions or would like to request a new payment you can contact us on:
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
Calls may be recorded. For Text Phone, first dial 18001.
If you’re worried this may be a scam, you can check that you’re dealing with an authorised financial services company by searching “Allianz Insurance plc” on the Financial Conduct Authority’s Financial Services Register to see that we are FCA authorised.
If you need help checking, please call the FCA’s consumer helpline on 0800 111 6768.
Fairmead Home Insurance was bought by the Allianz UK group, which Allianz Insurance plc is part of. Which is why we have been in contact with you, not Fairmead.
