LV= General Insurance Group is now part of Allianz Holdings, so you can now buy personal home and motor insurance through them.

If you previously bought personal insurance through Allianz Direct (previously known as Allianz YourCover), through a broker or corporate partner brand we continue to support claims and complaints.  

Allianz Insurance PLC stopped offering Car insurance to individual customers on a direct basis from 2016, and stopped offering policies through brokers and corporate partnerships starting in 2018 following our initial partnership with, then purchase of LV= General Insurance. 
Are you looking for new car insurance?
Visit LV= to get a quote. 
 Before getting in touch, review our frequently asked questions to see if your enquiry has been answered.
Roadside assistance packages with car recovery from Allianz Assistance.
Three levels of cover available from Allianz Assistance.
Peace of mind when hiring a car abroad.  Single or annual multi-trip policies from Allianz Assistance.
Vehicle insurance designed for business cars, vans, taxis and trucks.
Some websites linked to aren’t owned or managed by Allianz and so we can’t be responsible for their content. These links shouldn’t be taken as an introduction or recommendation to another firm’s products and services.
If you have a question the team at LV= will be happy to help. Visit their website to find contact details on how to get in touch.
We’re sorry that you want to make a complaint. Please visit our complaints page for contact details on how to get in touch.

Allianz Northern Ireland recently stopped offering most car insurance and home insurance policies to individuals. Allianz Northern Ireland operate separately from Allianz Insurance PLC.

If you held a personal motor or home policy and you live in Northern Ireland then it is most likely your policy was provided by Allianz Northern Ireland. Your policy reference is likely to have started “BT”, or you may otherwise know the policy was issued by Allianz Northern Ireland. If this is the case then you will need to contact them directly for any information related to your policy. Their details can be found here:

Allianz Northern Ireland

For enquiries related to any commercial lines motor insurance policy, other than making a claim, please contact your insurance broker who will be able to provide any information you require.
If you have car insurance through the NHS Fleet &/or Salary sacrifice scheme, underwritten by Allianz, and have a question about your policy, then please contact the team that arranged your vehicle for you.
If you have a questions about a policy Cornhill Direct should be able to help. You can find out how to contact them on their website.

If you bought an insurance policy through an Insurance Broker, then please contact them for details of your policy including any no claims bonus.

If you had Car or Van insurance as an individual, underwritten by Allianz Insurance PLC, through Allianz Direct, or through one of the below motor manufacturers;

  • BMW
  • Mini
  • Volkswagen
  • Audi
  • Seat
  • Skoda

We can provide details of your historic No Claims Bonus or answer other queries not relating to any claims, at the below email address. Please provide

  • your name,
  • your policy number,
  • your vehicle registration insured,
  • your address and
  • date of birth