Flow has rebranded
If you've come here from Flow, there's no change to your cover or service and you can rest assured your policy is still in safe hands.
We’ve always been part of Allianz, one of the world’s leading insurers, and we're still the same people with the same passion for putting our customers first.
Want to know more?
You take control of your cover, we'll take care of the rest
What makes Allianz Car Insurance different?
We're digital first
We're all about making things simple, so you can get on with what matters. No hold music, no paperwork, no fuss.
Just an online account where you can mange, update and check your policy whenever suits you.
We're here when you need us
If you need tomake a claim, our friendly UK based claims teams are at the end of the phone 24/7.
Remember though, our call centres are only for claims.
We'll save you time and money
You're in charge of your online account, so you're free to make changes to your policy without any admin fees or long-winded forms.
So, you can get on with what really matters.
We guarantee all repairs
If you make a claim and use our recommended repairer service to fix your car, those repairs will have a lifetime guarantee on labour, not parts, for the entire time you own the vehicle.
So, you can get back in the driving seat without worry.
Insurance you can trust
Covers included for your peace of mind
Guaranteed hire car
Motor legal expenses
Accidental damage
Uninsured driver
Misfuelling mishaps
Locks and keys
We know family comes first
A choice of breakdown cover for any bumps in the road
Local
National
European
Allianz Car Insurance policy documents
Want to know more? Read our frequently asked questions
You're in complete control of your Allianz Car Insurance account, so you can make changes, update or check on your policy, 24/7.
However, if you need to claim, we want to be there for you in person. So, our UK based claims phonelines are open 24/7 on 0330 678 5557.
Calls will be recorded. For TextPhone, first dial 18001.
First things first, make sure you and your passengers are safe - your claim doesn't need to be reported to us immediately.
Once you're comfortable, you'll need to:
- Take note of the time, date and location.
- Make a record of what happened.
- Get names and contact details of the other driver(s) and any witnesses.
- Write down the licence plates of the other cars involved.
- Take pictures of any damage.
- Note down any injuries.
You'll need to call the police if:
- The other driver(s) left the scene without providing their details.
- You suspect the other driver(s) may have caused intentional damage.
- You think the other driver(s) could be uninsured.
- You have reason to believe the other driver(s) if under the influence of drugs or alcohol.
Then, give our claims team a call 24/7 on 0330 678 5557
Calls will be recorded. For TextPhone, first dial 18001.
Yes, we'll cover you for business use excluding commercial travelling. You can add this cover through your online account.
Simply click:
- your car
- make changes
- edit car and cover.
Firstly, you'll need to make sure you have confirmation from the DVLA that the registration is officially matched to your car. Once this is done, you can update your registration plate in your online account.
Remember, if the DVLA hasn't processed the change, and you change your registration plate on your Allianz Car Insurance policy, your cover could be cancelled.
Simply click:
- your car
- make changes.
Once your cover is set up, you can't change your start date. If you need your policy to start on a different date, the easiest thing to do is cancel your existing policy and set up a new one with the correct start date.
If your cover hasn't started yet, you won't be charged for this, however your policy price may change. If your cover has already started, you may be charged a cancellation fee.
You can change or update your payment details online at any time.
If you've missed a payment because the card registered has expired or been blocked, you'll need to make a manual payment.
Simply log in to your account and select the 'payment' tab where you'll be able to make this change and select 'pay now'.