LV= General Insurance Group is now part of Allianz Holdings, so you can now buy personal home and motor insurance through them.
If you previously bought personal insurance through Allianz Direct (previously known as Allianz YourCover), through a broker or corporate partner brand we continue to support claims and complaints.
We’re sorry but we no longer offer new or renewal policies for these brands. All customers with policies should have received information about what will happen to their policy when it was due for renewal in 2020. Details of these brand’s other insurances partners can be found at the links below.
If you had a policy with one of these brands and underwritten by Allianz Insurance PLC, with a policy number starting “XU” you can contact the following email addresses for details including your NCD (though not to make or discuss claim):
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Insurance name | Email address | Telephone number |
VW Car Insurance | insurewithvolkswagen@allianzbusinessservices.co.uk | 03301021818 |
VW Van Car Insurance | insurewithvwcv@allianzbusinessservices.co.uk | 03301021814 |
VW Staff Loan Car Insurance | insurewithvis@allianzbusinessservices.co.uk | 03301021815 |
Audi Car Insurance | insurewithaudi@allianzbusinessservices.co.uk | 03301021811 |
Seat Car Insurance | 03301021812 | |
Skoda Car Insurance | insurewithskoda@allianzbusinessservices.co.uk | 03301021813 |
You should have been given proof of your No Claims Bonus when your policy ended by email or post. But if not, we’ll be happy to provide this proof.
Get in touch with us at account.legacy@allianz.co.uk and in the email please provide the following information:
If you brought your policy through a broker, they should be able to provide you with:
These should contain details of your No Claims Discount at the point of your policy ending.
Please get in touch with us at account.legacy@allianz.co.uk and provide in the email the following information:
If you bought your policy through a broker, they should be able to provide you with:
These should contain details of your No Claims Discount at the point of your policy ending.
We’ll be happy to help with a policy if your broker is no longer able to. You can contact us at account.legacy@allianz.co.uk.
In the email please provide the following information:
You can view your policy wording online.
We’ll be happy to answer any questions about a claim, visit this page to find out how to get in touch.
If you have an question about a complaint we’ll be happy to help, visit our complaints page on how to get in touch.
We’ll be happy to answer any questions about a claim, visit this page to find out how to get in touch.
Or if you have a general question about a policy’s claim history or confirming years of No Claims Discount, get in touch at account.legacy@allianz.co.uk. Normally copies of documentation are reissued by the broker.
We’re sorry but we no longer underwrite policies for Ford Insure, so all renewed policies have been with a new insurer since April 2019. To find out more information about the new provider visit the Ford website.
If you have a question about a policy that was underwritten by us but has since ended. Please contact the administrator of Allianz’s Ford policies at the Europa group: service@ford-insure.co.uk.