Allianz
Car insurance that offers more cover
You're in complete control of your Allianz Car Insurance account, so you can make changes, update or check on your policy, 24/7.
If you have any Allianz Car Insurance related queries, or need to tell us about a technical difficulty, please email us.
To help us find your policy, please include with your full name, postcode, and vehicle registration. This will help us locate your policy.
Sometimes it can take us a little longer. Don’t worry, we’re probably just a little busier than usual. Please don’t email again if you’re waiting for a reply, as this can delay us getting back to you and other customers.
However, if you need to make a claim, we want to be there for you in person. So, our UK based claims phonelines are open 24/7 give us a call.
Calls will be recorded.
If you’re not using a mobile phone, simply log in to your account, select ‘make a claim’ and we’ll show you the right contact information.
First things first, make sure you and your passengers are safe - your claim doesn't need to be reported to us immediately.
Once you're comfortable, you'll need to:
You'll need to call the police if:
Then, give ourclaims team a call 24/7.
Calls will be recorded.
If you’re not using a mobile phone, simply log in to your account, select ‘make a claim’ and we’ll show you the right contact information.
Yes, we'll cover you for business use excluding commercial travelling. You can add this cover through your online account.
Simply click:
Policyholders that have our Allianz Essentials cover level do not have cover for driving other cars.
Policyholders that have our Allianz cover level may have third party only cover for driving other cars, subject to certain restrictions. We recommend checking your certificate of motor insurance in your account to confirm if you have this cover.
If applicable, this cover is for the policyholder only, not named drivers and is restricted to third party only cover in the UK, Isle of Man and the Channel Islands. The loss or damage to the vehicle you're driving isn't covered. Refer to your Document of Insurance for further information.
With Allianz, you're in control. Because you make changes to your policy yourself, there are no admin fees! Remember, though, any changes you make can still change your price.
Firstly, you'll need to make sure you have confirmation from the DVLA that the registration is officially matched to your car. Once this is done, you can update your registration plate in your online account.
Important notice: if the DVLA hasn't processed the change, and you change your registration plate on your Allianz Car Insurance policy, your cover could be cancelled.
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Once your cover is set up, you can't change your start date. If you need your policy to start on a different date, the easiest thing to do is cancel your existing policy and set up a new one with the correct start date.
If your cover hasn't started yet, you won't be charged for this, however your policy price may change. If your cover has already started, you may be charged a cancellation fee.
You can change or update your payment details online at any time.
If you've missed a payment because the card registered has expired or been blocked, you'll need to make a manual payment.
Simply log in to your account and select the 'payment' tab where you'll be able to make this change and select 'pay now'.
