Customers will receive an immediate acknowledgement email with their reference number when they submit their application. Upon acceptance, the client will receive a further email with their agreement number. We aim to complete this within 7 working days.
Formal documentation will then be issued approximately 10 working days after the client’s acceptance, with a copy sent to yourself.
The online application process is suitable for the majority of our customers; however if your customer is unable to complete online or wishes to pay by quarterly or monthly instalments, they will still need to submit a paper application form.
Our paper form doesn’t ask for payment card details as we're unable to accept these details in written format. As part of our improvement to PCI DSS compliance, we’ll no longer be able to enter customer card details on behalf of the cardholder. Instead, the cardholder will need to key in the card details using a touch-tone phone while on a call with our customer service agents. If your customer wishes to pay their instalment deposit by debit or credit card, they'll be informed how to do this by email at the point of submission.
Our online application form is to be completed by the customer. Send them the link to the following page, which contains answers to common customer queries and directions to complete the application:
At present we’re unable to send you a notification that we have received an application from any particular client. However, your client will receive an acknowledgement email.
You should receive your copy of the documentation within around 10 working days of acceptance onto instalments
Where the agent is administering a bank account on behalf of the policyholder, the agent needs to complete the form in their own name "on behalf of" the policyholder. Please ensure they include the policyholder name in the "Applicant Name" field and provide their contact details for correspondence.
If the policyholder is paying the instalments themselves, they need to complete the application.
We have a paper form, which is available for use in this situation.
It's also available for customers who require more than one signatory to authorise transactions on the bank account or who want to apply for quarterly or bi-monthly instalments.
You’ll need to use our paper form in these circumstances.
Please note these special conditions for quarterly instalments:
Once registered to imarket, follow these simple steps:
Insurers and brokers using ARC report a 40% plus saving in time spent on their reconciliation process.
Other benefits include:
This process will, ideally, be completed within 6 weeks.
You will need to provide the following information along with your completed application to enable us to approve it:
Irrespective of size, every broker will have an account handling team dedicated to their account. Once you have been set up as a new agent, you will be assigned an Account Developer. They will be your first port of call within Allianz and they will provide help for any questions or problems that you may have.
Your Allianz Account Developer will:
The quality of service that we provide to you is important to us, so our Account Developers will try to go the extra mile to ensure that your needs are met.
You will receive regular correspondence from us in the form of campaigns promoting our products and services and documentation updates. We will also keep you abreast of any changes within Allianz and to our products.
These communications will be sent to you via post and email. You will be able to manage your subscriptions with us so that you're receiving only the communications most relevant to you.
We look forward to working with you.
If you have any problems or need any further information, please email us.
Schemes are available across all Commercial lines of business on a delegated or non-delegated basis for groups of clients that have well-established businesses with at least three years claims experience.
You'll be assigned an Allianz scheme handler who will work with you to produce a bespoke insurance package. We have three types of schemes available:
Our standard range of commercial products are available, with the most commonly used for scheme arrangements being:
Our standard range of products can be adapted to meet specific scheme requirements, for example:
In collaboration with our selected partner, we'll develop custom purpose-built products with unique benefits, including tailored underwriting and rates to support the scheme. The range of products available will include our full range of standard scheme products, as well as niche affinity groups and specialist line products.
These scheme arrangements can be either on a delegated underwriting or non-delegated underwriting basis, as well as Allianz branded or white-label basis.
Our CII accredited Breakfast Clubs for commercial lines brokers offer a great opportunity to keep up-to-date with hot topics in the insurance industry, through sessions with our subject matter experts.
Allianz Broker Breakfast Clubs deliver high quality presentations designed to broaden your understanding of the changing market. As an attendee, you can expect some enlightening and entertaining sessions covering a range of subjects including:
Please note: We operate Breakfast Clubs on an invite-only basis.
To request a logo licence for the Allianz name and logo, please send us the following details by email:
The logo licence will be posted to you.
Once you receive the logo licence in the post, please take the time to read through the contract, sign and date it and return it to us. When we have the completed licence, we'll email you the requested logos and you can then use these in accordance with the terms and conditions.
Please contact us if you have any problems or need any further information.
We're giving you the chance to provide us with feedback on the issues that matter to you. The insights gathered will help us develop and improve propositions for brokers and customers.
Allianz Broker Voice community members can contribute to our research by taking part in:
The methodology we select for each subject matter will be designed to suit the topic and we'll always let you know what we do with your feedback.
Members also get access to exclusive information about what’s happening at Allianz and are the first to see and comment on our latest ideas and insurance products.
To join Allianz Broker Voice, please email us with the following details:
If you would like to verify that a phone call or email orginated from either us or the agency conducting reseach on our behalf: