Protecting your privacy is important to us. We promise to respect and safeguard your personal information. We shall try to ensure that your details are accurate and kept up to date. We set out below how we use this information.
We collect and use personal information to allow us to give you a quote or process your purchase of a policy. Such information may include your name, address, telephone number, e-mail address, bank details and renewal date(s) as well as your credit or debit card number and expiry date.The information you supply may be used by the Allianz (UK) Group and their agents for insurance product administration, customer research and to keep you informed by post, telephone, e-mail or other means of services or products which may be of interest to you. Where we use your personal details to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way.
For your protection, telephone calls will be recorded and may be monitored. We may share your data with other insurers, credit reference and fraud prevention agencies and databases to prevent fraud and money laundering. Further details on how the information held by these agencies may be used is available on request. We will disclose information about you to regulatory authorities in response to formal requests.
Your personal data may be transferred to countries outside the EEA. It will at all times be held securely and handled with the utmost care in accordance with all principles of the UK law. By submitting your information you consent to such a transfer.
Allianz Insurance plc is committed to protecting your privacy and takes its responsibilities regarding security of customer information very seriously. We use one of the best available security systems to protect your communication with us.
As your details are sent to us they are encrypted using a system called Secure Socket Layer, (SSL 128bit). You will see a padlock symbol at the bottom of the screen to confirm this.
Secure socket layers serves three purposes . . .
- It prevents impersonation so you can be certain you are dealing with Allianz Insurance plc, (Click on the padlock to view our Registration Certificate).
- It encrypts data so that others cannot read it.
- It prevents others changing data that is being sent.
In addition your data is stored behind a firewall on our internal systems, this prevents unauthorised people from gaining access to it.
Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access.
Whilst using this site, some information is collected automatically using ‘cookies’. This facilitates various processing requirements or enables us to analyse how the site is being used. These cookies may not be automatically deleted from your hard disk when you finish using the web site. You can change your web browser to reject cookies or delete cookies that have already been saved, however this may prevent the site from working correctly.
You have the right to request a copy of all personal information we hold about you, for which there may be a fee of £10.
The personal information you provide when applying for potential employment and otherwise as part of the recruitment process (which may include sensitive information such as a medical questionnaire), will be used for the purpose of your registration and application. Related activities will include, but are not limited to: pre-employment checks and fraud database checks, and we may provide your personal data to any partner organisations or third parties we consider relevant for the purpose of processing.
In the event you are unsuccessful in your application, we may wish to keep your details on file and contact you in the future to advise you of any suitable positions that arise. We may also share your details amongst other Allianz companies for their like-consideration but we will only retain your records on our systems for as long as is necessary and in any event no longer than 12 months from the date of your application. You may request to have your details removed at any time.
Your personal information may be transferred or stored outside of the European Economic Area and where this happens we will ensure that adequate safeguards are in place to protect your personal data. Such safeguards shall be no less stringent than the requirements of English law.
We will check your details with/against fraud prevention databases.
Should our investigators identify fraud or the commission of any other criminal offence by you (on your part) when applying for, or during the course of your (employment or duties) with us, we will record the details of this on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and by us and other organisation to prevent fraud.
Please contact us at HR Department, HR Operations, Allianz Insurance, 57 Ladymead, Guildford, Surrey GU1 1DB if you want to receive the details of the relevant fraud prevention databases through which we share information.