You can manage your policy yourself online, but we're only a phone call away if you need to make a claim
Protecting your happy place with
Allianz Home Insurance. You're in control
Why choose our home insurance?
3 levels of cover
A simple way to select the right amount of home insurance for your property
Peace of mind cover
Cover included for your peace of mind. From alternative accommodation, to storm and flood damage. Find out more about of cover below...
It's the roof over your head
Your building's protected and we pay for accommodation if repairs mean you can't stay home after a claim
5-star rated cover
Defaqto have given our Allianz Silver and Gold Home Insurance 5 stars - their highest rating
Cover included for your peace of mind
Alternative accommodation
We'll pay towards somewhere to stay if repairs mean you can't stay home after a claim.
Escape of
water or oil
Leaks from any fixed tank, domestic appliance or pipe.
Theft or
attempted theft
Including theft from outbuildings (see 'policy limits' for the amount covered).
Storm & Flood
Damage to your property caused a storm or flood.
Vandalism
Including riots, civil unrest, strikes, labour or political disturbances.
Fire
Resultant smoke damage, lightning, explosion or earthquake.
Frequently asked questions
You're in complete control of your Allianz Home Insurance account, so you can make changes, update or check on your policy, 24/7.
If you have any Allianz Home Insurance related queries, or need to tell us about a technical difficulty,please email us.
Sometimes it can take us a little longer. Don’t worry, we’re probably just a little busier than usual. Please don’t email again if you’re waiting for a reply, as this can delay us getting back to you and other customers.
However, if you need to make a claim, we want to be there for you in person. So, our UK based claims phonelines are open 24/7 give us a call.
Calls will be recorded.
For more policy information, head to your account where you can check your documents. For a brief outline of what's covered, visit our compare home insurance page.
Before you claim:
- No need to let us know if you’re not going to claim.
- You should only claim if it’s for more than your total excess.
- Reporting theft? To claim, you’ll first need a crime reference number from the police.
When you're ready to claim, give us a call. Calls will be recorded
To make a Home Emergency claim, head to our dedicated page to choose from the options.
