Protecting your happy place with
Allianz Home Insurance. You're in control

You can manage your policy yourself online, but we're only a phone call away if you need to make a claim
A simple way to select the right amount of home insurance for your property

Cover included for your peace of mind. From alternative accommodation, to storm and flood damage. Find out more about of cover below...
Your building's protected and we pay for accommodation if repairs mean you can't stay home after a claim
We'll pay towards somewhere to stay if repairs mean you can't stay home after a claim.
Leaks from any fixed tank, domestic appliance or pipe.
Including theft from outbuildings (see 'policy limits' for the amount covered).
Damage to your property caused a storm or flood.
Including riots, civil unrest, strikes, labour or political disturbances.
Resultant smoke damage, lightning, explosion or earthquake.

You're in complete control of your Allianz Home Insurance account, so you can make changes, update or check on your policy, 24/7.

If you have any Allianz Home Insurance related queries, or need to tell us about a technical difficulty, please email us.

Sometimes it can take us a little longer. Don’t worry, we’re probably just a little busier than usual. Please don’t email again if you’re waiting for a reply, as this can delay us getting back to you and other customers.


However, if you need to make a claim, we want to be there for you in person. So, our UK based claims phonelines are open 24/7 give us a call.

Calls will be recorded. 

For more policy information, head to your account where you can check your documents. For a brief outline of what's covered, visit our compare home insurance page. 

Before you claim: 

  • No need to let us know if you’re not going to claim.
  • You should only claim if it’s for more than your total excess.
  • Reporting theft? To claim, you’ll first need a crime reference number from the police.
When you're ready to claim, give us a call. Calls will be recorded
To make a Home Emergency claim, head to our dedicated page to choose from the options.