Allianz Commercial appoints head of client relationship management for mid-market

Posted: 02 May 2024

Allianz Commercial has appointed Faith Kitchen to the position of head of client relationship management for mid-market.

Faith Kitchen, head of client relationship, mid-market

Faith has more than 25 years’ experience in the insurance industry. She joins Allianz from Ecclesiastical where she most recently held the position of customer segment director. Prior to this, she spent 16 years at Zurich in a variety of roles across underwriting, product design and client relationship management.

In her new role, Faith will be responsible for building out the central discipline for mid-market case management. Working in close partnership with the large corporate teams, she will enable the delivery of superior client-led risk managed solutions for customers.

Nick Hobbs, chief distribution officer, Allianz Commercial said:

“This appointment reflects our commitment to developing and expanding our client relationship management capability, in all dimensions, supporting our plans to grow the business and become the clear leader in the mid-market and upper mid-market segments.”

Nick Hobbs, chief distribution officer, Allianz Commercial
David Carey, managing director, mid-market, Allianz Commercial

David Carey, managing director, mid-market, Allianz Commercial added:

“We are delighted to welcome Faith to Allianz. She brings with her a wealth of experience and I’m looking forward to working closely with her and our senior team to accelerate our proposition and its delivery into the market.”

About Allianz Holdings plc

Allianz Holdings plc is the non-regulated holding company which owns the principal insurance operations of Allianz SE in Great Britain including Allianz Insurance.

About Allianz

The Allianz Group is one of the world's leading insurers and asset managers with around 125 million* private and corporate customers in nearly 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 737 billion euros** on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage about 1.7 trillion euros** of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we are among the leaders in the insurance industry in the Dow Jones Sustainability Index. In 2023, over 157,000 employees achieved total business volume of 161.7 billion euros and an operating profit of 14.7 billion euros for the group.

* Including non-consolidated entities with Allianz customers.

**As of December 31, 2023.

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Deviations may arise due to changes in factors including, but not limited to, the following: (i) the general economic and competitive situation in the Allianz’s core business and core markets, (ii) the performance of financial markets (in particular market volatility, liquidity, and credit events), (iii) adverse publicity, regulatory actions or litigation with respect to the Allianz Group, other well-known companies and the financial services industry generally, (iv) the frequency and severity of insured loss events, including those resulting from natural catastrophes, and the development of loss expenses, (v) mortality and morbidity levels and trends, (vi) persistency levels, (vii) the extent of credit defaults, (viii) interest rate levels, (ix) currency exchange rates, most notably the EUR/USD exchange rate, (x) changes in laws and regulations, including tax regulations, (xi) the impact of acquisitions including related integration issues and reorganization measures, and (xii) the general competitive conditions that, in each individual case, apply at a local, regional, national, and/or global level. Many of these changes can be exacerbated by terrorist activities.

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Sian Baker
Communications Consultant
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