Existing customers

Need to make a change?

You can add, delete or make a change to your policy, just send us the details and we’ll take care of it.

You can also cancel your policy by completing the contact us form and selecting ‘cancel my policy’.

Renew your policy

Make a secure payment to renew your policy with us for continued peace of mind.

Renew your policy

Terms and conditions

View or download our latest Musical Insurance Terms and Conditions.

View Music Protect Terms and Conditions 829 KB

View Public Liability & Personal Accident Terms and Conditions 745 KB

Your documents

You can view your policy documents on our new eDocs platform. You can access eDocs through a personal web link sent to your policy email address.

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Legal Assistance Services

We’ve recently added free legal assistance services to all Music Protect policies to support your career and personal life.

Free legal helpline - professional & personal advice 24/7, 365 days a year
Access to over 140 legal templates - from settling complaints and disputes over an unpaid gig, to sorting out your personal finance
Easy to use Law Guide - written by lawyers, so that you can check your legal rights at any time of the day or night

Find out more

Making a claim

Making a claim is quick and easy, so you can get back to playing again. It’s best to tell us about your claim as soon as you can, but no later than 60 days after the damage or loss happens.

Check out our handy claims guide.