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Existing customers

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Need to make a change?

You can add, delete or make a change to your policy , just send us the details. 
Contact us
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Terms and conditions

View or download our latest Musical Insurance Terms and Conditions.  
View Music Protect Terms and Conditions 1 MB
View Public Liability & Personal Accident Terms and Conditions 1 MB
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Renew your policy

Make a secure payment to renew your policy with us for continued peace of mind.
Renew your policy
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Your documents

You can view your policy documents on our new eDocs platform. You can access eDocs through a personal web link sent to your policy email address.  





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Legal Assistance Services

We’ve recently added free legal assistance services to all Music Protect policies to support your career and personal life.

  • Free legal helpline - professional & personal advice 24/7, 365 days a year
  • Access to over 140 legal templates - from settling complaints and disputes over an unpaid gig, to sorting out your personal finance
  • Easy to use Law Guide - written by lawyers, so that you can check your legal rights at any time of the day or night
Find out more

Making a claim

Making a claim is quick and easy, so you can get back to playing again. It’s best to tell us about your claim as soon as you can, but no later than 60 days after the damage or loss happens. 
 
Check out our handy claims guide.

Call us on 0344 391 4051

Our dedicated claims line is open Monday to Friday 9am – 5pm

Or complete our claim form (PDF) and email or post it over to us.

Download Claims Form

Email it to us

mi.claims@allianz.co.uk

Post it to us

Musical Insurance Claims,
Allianz Musical Insurance,
Great West House (GW2),
Great West Road,
Brentford TW8 9DX

Bought your policy via a broker or orchestra?

If you purchased your policy through a broker or with an orchestra, you'll need to contact your broker to start your claim.

Got a question?

We're more than happy to help you with any queries.
Our FAQ page covers most common questions. If not just give us a call.
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Lines are open Monday to Friday 9am – 5:30pm

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