Smart security

Posted: 29 May 2020
Smart security incorporates two elements, smart locks and smart sensors;
  1. Smart locks – these are locks that allow the keyless access management of buildings. These locks can come in the form of a key fob, keypad or fingerprinting system in place of or in addition to a traditional key. This type of lock functionality allows you to control your lock remotely from your mobile through Bluetooth, Wi-Fi, Z-wave, main landlines or mobile networks.
  2. Smart sensors – this includes devices such as, smart cameras, smart microphones or other intelligent devices. Smart sensors can do more than just see what is happening, they can interpret events and take action accordingly. The data provided by smart sensors can be analysed in real-time or near real-time so any actions or alerts have minimal delay.
For example, in the case of a security breach, a traditional burglar alarm will just detect movement, whereas a smart device with a microphone may recognise the sound of breaking glass, and take appropriate action straightaway, such as locking down all or parts of the building and alerting the security team. 
Despite nearly two thirds of smart security being found in residential properties, there are many benefits for commercial properties.
Smart security gives its customers increased intelligent protection, because it has the ability to take automated action on the owner’s behalf without being prompted. It also offers more convenience for owners because they have the ability to remotely monitor and provide access to their premises if and when required. For example, when maintenance is needed at the premises and the owner can’t be present.
Several commercial sectors have already been using smart security for some time now. For example the hospitality sector using digital hotel keys, and owners of critical infrastructure enhancing their current security practice by combining traditional and smart security methods to identify and log all access.

There are of course risks associated with wireless or networked security devices. For example a weak connection between the user and device can be intercepted by cyber criminals using the right eaves-dropping technology. We’ve also seen similar compromises in the past with remote vehicle locking and keyless entry systems.

It’s worth highlighting that good smart locks will make things harder for criminals but no security system will be able to offer 100% protection.

Smart security can offer great convenience, but customers should always consider the risk of their security being compromised. They should take advice from their usual IT or cyber security provider or team, and think of any smart security systems as an extension of their current IT estate, so that correct risk assessment and mitigation procedures can be put in place. This will ensure that their smart security system is correctly installed and protected.  
Brokers should make sure that any smart systems are approved for use in accordance with the policy terms, this ensures that customers are covered to the extent they expect. 
Footnotes: 
James Tucker

James Tucker
Transformational Propositions Manager
Allianz UK

As Transformational Propositions Manager, my job is to help with the development of new disruptive propositions for our customers at Allianz. I provide both strategic and technological input as well as, manage the various projects and proof of concepts we are running. 

In the past, I have worked in many different technological roles related to fraud, crime and cybersecurity, and while at Allianz my roles have related to telematics, the Internet of Things and smart technology which has given me a comprehensive knowledge in smart security. I have always also been interested in how technology can solve customer problems and add value, whilst providing benefits to the business’ day-to-day operations. 
Commentary and guidance in this article are provided for information purposes only and are not intended to amount to advice on which reliance should be placed.  Readers should seek further advice when dealing with their individual and particular situations. Allianz Insurance plc shall have no liability for any action taken as a result of and in reliance on the information contained in this article.