Questions about your policy

If you are a broker customer, please visit the broker section

0344 209 0841

Lines are open Monday to Friday 8:00am - 6:00pm

Emergency contacts

If you are a broker customer, please visit the broker section

If you have a home emergency and have added this option to your policy, please call our helpline on:

0208 603 9439

Lines are open 24 hours a day, 365 days a year

Claims

If you are a broker customer, please visit the broker section.

0344 893 9608

Lines are open Monday to Friday 8am to 6pm,
Saturday 9am to 1pm

Allianz Broker home insurance products are predominately sold via brokers and intermediaries.

Allianz Broker customers

If you purchased an Allianz motor insurance product via a broker and you need to update your policy, or have a query about your policy, please contact your broker directly.

Make a claim

To make a claim on your Allianz home insurance policy, or for existing claims, please call:

0345 073 1114

Lines are open Monday to Friday 8:00am – 6:00pm, Saturday 9:00am – 1:00pm.

Contact us by email

Allianz Brokers

If you are a broker and need to contact Allianz Insurance, please visit Allianz eBroker page:

Complaints

We take all complaints seriously and aim to resolve them fairly and quickly.

Customer services

If you are a Cornhill Direct home insurance customer and have a query about your policy, please call:

0344 391 4108

Opening Hours Monday to Friday 9:00am – 6:00pm

Make a claim

To make a claim on your Cornhill Direct home insurance policy, or for existing claims, please call:

0344 391 4110

Lines are open Monday to Friday 8:00am – 6:00pm, Saturday 9:00am – 1:00pm.

Home emergency cover

If you have Home emergency cover included in your policy and need immediate help to deal with the effects of flood, fire or another insured risk, please call our Emergency Helpline on:

0344 391 4110

Lines are open 24 hours a day, 365 days a year.

Contact us by post

2530 The Quadrant,
Aztec West,
Almondsbury,
Bristol
BS32 4AW

Complaints

We take all complaints seriously and aim to resolve them fairly and quickly.