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We’re happy to help if you need to make a change to your car insurance – just tell us what you want to do.

We’ll email you within 24 hours to check we’ve got everything right and let you know how it might change your premium (unless it’s a Sunday or bank holiday when it may take a little longer).

Once you’ve let us know you’re happy, we’ll update your policy documents and add them to your MyDocs account. If you’ve chosen to get paper documents, we’ll pop them in the post.

Your insurance won’t change until we let you know. If you need it done quickly, just call us on 0344 209 0841.

If you bought or renewed your car insurance on or after 16 June 2015, please check your policy documents as some options may now be included as standard.   

If you’re set up to contact us for someone else, just give us your details where we ask for them. And use theirs to fill in the rest.

Want to protect your no claims discount? Call us on 0344 2090 841.

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Policyholder's details
Are you getting in touch for someone else?

Add or remove optional extras

Just select the options and level of cover you want to add or remove.

When you’re done, tell us whether you want to make the change or find out what your new price is.
Before you make any changes, please read about your car insurance options so that you have all the information you need about the options available.

To talk about your policy or the changes you’d like to make, email us or give us a call on 0344 209 0841. We’ll be happy to help.

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Courtesy car Our standard courtesy car is a Class A size small hatchback. If you need a bigger car, you can upgrade your courtesy car for an additional premium. Then we'll give you a Class D medium size hatchback or saloon car instead. And you can have it for up to 18 days if you car is written off, and up to 14 days if your car is stolen.
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Please note: We will email you the change in premium.

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Email us

Send us an email and we’ll get back to you on the next working day (excluding bank holidays)

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We’re here 8am–6pm Monday to Friday

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