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Re-starting your business
guidance for wholesale and logistics businesses

With ongoing Covid restrictions across the UK your business may have needed to change the way it operates or even been closed for extended periods of time. 
Further to the 10 things to consider when re-starting your business, there is specific guidance for wholesale and logistics businesses.

Consider the following in your review:

  • fire and intruder alarm protection, CCTV, access control coverage and guarding provision
  • the adequacy of arrangements for social / physical distancing e.g. improved signage, physical barriers (if considered appropriate) and personal protective equipment provision
  • establishing procedures and safe systems of work specific to machinery interventions such as cleaning, servicing, maintenance and repair
  • providing cleaning stations at entrance and exit points and other strategic locations, with signage to remind customers and employees of the importance of washing hands and hygiene
  • providing adequate and suitable welfare facilities for employees and visiting drivers, including areas for safely changing and storing clothing and personal protective equipment (where overalls and other personal protective equipment are provided, laundry arrangements and provision should be specifically reviewed); enabling drivers to access welfare facilities when required, consistent with other guidance
  • regulating use of high traffic areas including corridors, lifts, turnstiles and walkways to maintain social-distancing; this may include appropriately marked one-way systems to help maintain social distancing
  • reviewing entry and exit routes for visitors and contractors to minimise contact with other people; defining process alternatives for entry and exit points where appropriate, for example, deactivating pass readers at turnstiles in favour of showing a pass to security personnel at a distance
  • determining if schedules for essential services and contractor visits can be revised to reduce interaction and overlap between people, for example, carrying out services at night
  • consider the continued adequacy of sprinkler and other fire protection if increased levels of storage occur
  • where possible and safe, having single workers load or unload vehicles 
  • encouraging visits via remote connection or remote working for visitors where this is an option
  • limiting the number of visitors at any one time; establishing host responsibilities relating to COVID-19, providing any necessary training for people who act as hosts for visitors
  • providing clear guidance on social distancing and hygiene for inbound drivers or safety critical visitors both before and upon arrival. For example, advance information via phone, website or email, plus signage and visual aids on site
  • reducing movement by discouraging non-essential trips within buildings and sites, for example, restricting access to some areas, encouraging use of radios or telephones where permitted, and cleaning them between use
  • coordinating and cooperating with other occupiers for those working in facilities shared with other businesses, including with landlords and other tenants
  • continued support (practical and well-being) for any employees who continue to work from home.
  • Provision and maintenance for suitable ventilation.


  • methods to reduce frequency of deliveries, for example, by ordering larger quantities less often or larger stock deliveries in / out of storage premises to reduce visits.
  • encouraging drivers to stay in their vehicles where this does not compromise their safety and existing safe working practice, such as preventing drive-aways.
  • considering the potential for non-contact goods-in deliveries.


putting on mask

The risk management information and guidance provided herein is not intended to be advice for any specific requirements.

Readers should seek further advice when dealing with their individual and particular situations. Allianz Insurance plc shall have no liability for any action taken as a result of and in reliance on the information contained in this document. The information contained in this document is correct at date of going to print and may be subject to change at any time.  All rights reserved