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For technical assistance and help with registering to QuoteSME, you can read the FAQs and watch our walkthrough videos.

If you're still stuck, get in touch with the Help Desk by:

The Help Desk is available 8am-6pm, Mon-Fri. Please note that this team is unable to offer any underwriting support.

Click here to access the self-registration page.

To register you will need:

  • Agency Number
  • Postcode assigned to that agency
  • Policy number against that agency
  • Renewal date of that policy.

If you have any issues, please contact the QuoteSME Help Desk.

Access the login page and click 'Reset password' beneath the password field.

You'll then be asked for the email address you registered with. Once submitted, a temporary password will be emailed to you and you'll be asked to change it when you next log in.

One of our underwriters will contact you soon after a referral occurs. However, if you'd like assistance, please get in touch with our Small Business Team using the above contact details.

Don’t forget that, once logged in, you can also use our 'Live Chat' service!

Please get in touch with our Small Business Team using the above contact details. During working hours, you can use 'Live chat' to get help when logged in to QuoteSME.

When logged in, use the MTA search at the top of the screen to search for the policy you want to amend.

Select the 'Amend' button on either the 'Client Summary' or 'Policy Summary' page and then proceed to make the adjustments.

Simply log in to QuoteSME within 28 days of the renewal date and you'll be able to access the renewal transaction and its corresponding documents.

If you need to adjust any details, this can be done by clicking 'Amend'.

All documents are electronic and available on your quote/policy.

Simply log in and search for the quote/policy to find them. Documents can be downloaded or emailed to you.

Help Videos

This promotional material is intended for insurance broker use only and no-one else should rely upon it.
It must not be made available to anyone other than the intended recipient, either in its original form or any reproduction.