Customer facing roles

Want to be part of our excellent customer facing teams where you can demonstrate expert product knowledge and deliver exceptional customer service?
Customer care associates

As a customer care associate you will be based in a fast paced contact centre working within the Petplan department or representing one of our Corporate Partners. You will be dealing with a wide range of general enquiries including policy renewals, complaints and new business. You will also be required to promote and upsell additional features relating to each customer’s policy to help meet the customer’s needs.
 
Customer claims handlers

Claims are a vast and vital part of our organisation. Our dedicated Claims team delivers on our promise by helping people to rebuild their lives. We have an annual claims spend of a billion pounds, so by joining this scheme you’ll be making an incredibly important impact from day one. You will investigate, negotiate and settle claims within the agreed authority level, in accordance with company and regulatory requirements whilst providing a high standard of customer service.

One of the core themes within this business area is technical excellence and we will provide you with the right skills and tools to become a leading professional in this dynamic and innovative area of financial services. We are looking for talent that can support and shape our business and generate initiatives to outperform our competitors and provide world class customer service.

 

Customer care equine associates

If you have passion for the equine world, our Petplan Equine team is perfect for you. You would be receiving inbound calls from new and existing customers relating to their Equine insurance policies.

You will be dealing with a variety of different types of calls from general enquiries, policy renewals and new business and will also be required to promote and upsell additional features relating to each customer’s policy.

 

Customer sales associate

If you love to sell, want to work in a fun, high energy environment and love to talk, then this is the role for you! We are the UK’s premier pet insurer and we want you to help our customers look after their pets.

You will be taking inbound sales calls and will offer our products based on what our customers need. We will give you fantastic training and you will be supported by a great operations team who are here to help you to help our customers. We believe in trusting our people and working with you.

We work hard and laugh a lot. Career progression at Allianz is phenomenal, so come and join our vibrant, successful team today.

 

Trainee underwriters

As a Trainee Underwriter your aim would be to build and maintain strong broker relationships and work with our major bank partners.

Whether you are new to the insurance industry or have previous experience, as a key member of the team you will be working closely with our brokers and bank customers in a fast-paced environment, aimed at delivering superior customer service and underwriting.

 

From the very first day you join our team, you will know that your contributions are valued.
Search roles
At Allianz we have a variety of roles on offer at various locations across the country. Whether you are interested in customer service or sales, have a passion for pets or cars or are simply looking to work for one of the UK’s leading insurers we a have role for you.
  • Maidstone & Lancaster: Trainee Underwriters – If you’re a great communicator, decisive and can develop strong relationships this is the role for you!
  • Milton Keynes: Claims Handlers – If you love investigating and negotiating then this role could be ideal for you!
  • Brentford: Petplan customer care, sales and equine teams – If you have a passion for people and animals then this is the place for you!
  • Birmingham: Claims Handlers – If you love investigating and negotiating then this role could be ideal for you!
From the very first day you join our team, you will know that your contributions are valued.
Search roles
Are you ready to work in a collaborative and dynamic office environment? 

Then start your career, expand your skills, gain insights into our various business areas and combine your ongoing studies with practical experience. Explore our range of jobs.
Student opportunities
Jump-start your career, make innovation a reality and join Allianz with an entry-level position or one of our graduate programs worldwide.

Explore the variety of job opportunities and find the position that suits you best.
Graduate opportunities
We are constantly looking for experts from various backgrounds.

Explore the wide range of job opportunities, help us shape our business success with your experience and knowledge and find your new challenge at Allianz.
Professional opportunites