Our Flexibility

Flexible working can mean whatever you want it to, whether you want to vary your hours, location or pattern of working. The benefits of flexible working go far beyond the obvious, and here at Allianz, we know how to make flexible working work: we already have many examples of our employees using one of several flexible working models. What degree of flexibility might be possible for a specific role will of course need to be discussed and matched against business requirements and other considerations

Q and A on flexible working

Helen Rickards - Client Services Manager, Retail

Q: What are your flexible working arrangements?
I work compressed hours, 35 hours in 4 days, this works out at 8.75 hours a day, often much longer!

Q: How does this help your work/life balance? 
 I love my Friday's I have a young son of 2 (number 2 is on the way!) I use my Friday to catch up on all the things I have no energy for in the week, (housework, paperwork etc!) and we go swimming with my antenatal friends, he loves swimming and it is nice that we can enjoy this together

Q: How have you made this work for you and the business? 
The trick is to be flexible, I have been working flexibly for nearly 2 years now, I have done a few Fridays when either my husband or nursery have stepped in, and have done quite a few teleconferences. I manage two teams and I need to cover the full time hours as my teams are client facing so sometimes you end up working longer hours, and I have been known to catch up on e-mails and do work after my son has gone to bed.

This arrangement works really well for me I can give the business and my work the time and focus it needs, I love my job so that helps, but I don't mind working longer hours in the week, as I cherish my Friday with my son, it means I am a more engaged and motivated employee and hopefully a better Mum too!



Kevin Trenoweth – Business change analyst

Q: What are your flexible working arrangements?
I joined the Claims division in August 2013, I had previously worked in the Retail division for a number of years. I have two young children and when my wife wanted to return to work part-time, we discussed options and I was keen to be involved. When my eldest son started school, I requested flexible working of compressed hours.  My request was encouraged - we discussed the impact and then agreed to a trial period with a formal review.  This was confirmed formally 6 months later. I still work 35 hours and also work from home one day and this enables me to do the school drop off and pick-up.


Q: How does this help your work/life balance? 
I have a much better balanced lifestyle and my productivity has not suffered, I tend to save certain tasks which can be better done away from the office. My son has quality time with Daddy and we try to do something special once I’ve picked him up from school. He really enjoys it! This is really important, because I still work away from home on average once a week.


Q: How have you made this work for you and the business? 
I have to ensure my colleagues are aware.  It required careful time management/planning and prioritisation.  A lot of people have flexible working patterns, so it is accepted practice.


Q: What words of wisdom would you give to someone considering flexible working?
Plan it through and put some structure to it, before you make a request.  And have a safety net/back-up options for when adaption is required.


Sally Garland - Customer Claims Team Leader, Bristol

Q: What are your flexible working arrangements?
I have been with Allianz for 18 years! I started in retail, working evening and weekend shifts, so I could spend the days with my young children. I extended my hours as they grew up. I worked full-time for c. 8 years and then in January, I requested to change my hours to 30 over a 4 day week - so I dropped 5 hours over 4 days every week. As a team leader, I still do some Saturday work (1 in 4 for 4 hours), but I get time off in lieu. My daughter has MS and was pregnant and I wanted to support her when the baby arrived. Initially the arrangement was a trial, but it is working well.

Q: How does this help your work/life balance?
Sometimes, I put in extra hours have to work longer hours, but on balance it is well worth it and I do not feel under any pressure. I love spending time with my grandson and now my daughter has returned to work it is even more advantageous. It also makes weekends more enjoyable, because I have time on Fridays to do the chores!

Q: How have you made this work for you and the business?
You have to be flexible – so I provide holiday cover etc when required. It works both ways. As a team leader, it has enabled me to develop my deputy’s skills – he has added responsibility to step up and will be providing cover when I am on holiday.
As the most senior team leader, I am responsible for relationship management with brokers and I also provide cover for the Ops.Manager. I believe I would get the support to move up permanently in the future.

Q: What words of wisdom would you give to someone considering flexible working?
Flexible working is much more common now, but it is important to understand the impact on the business and how you will manage your workload. It is not just about you – there needs to be a positive result all round.


Enza Perri – Facilities Assistant

Q: What are your flexible working arrangements?
I have worked for Allianz for 16 years - although I left when I had kids and then returned 10 years later!  I have had a variety of different roles and seen a lot of changes - all for the good. I feel like my colleagues are my extended family.

I wanted to work flexibly so that I could look after my grandchildren and help my father with looking after my mum, who has dementia. I put in a request to change my hours and have been doing this since January and it is now a permanent arrangement. I work a four day week (not Thursdays) and generally start before 8 and finish at about. 4:30.

Q: How does this help your work/life balance?
It helps take the pressure off, spend more time with my family and allows me to enjoy my weekends and do my own thing. By finishing earlier, I avoid the traffic and get to do more for myself and my family. On Thursdays, I pick-up and drop off my granddaughter and can cover for my Dad, so he can get to things as simple as a doctor’s appointments.

Q: How have you made this work for you and the business?
My team leader had been aware of the situation with my Mum, so when I requested the change, she agreed to a trial. I had to train others to cover my work, but it hasn’t caused any issues with the rest of the team. I am only off for one day, so all the work gets done, I just need to prioritise.

Q: What words of wisdom would you give to someone considering flexible working?
Consider your options - look at your work and goals/objectives. Give it a go and see if it works for you. It did for me!.