Allianz Retail eBroker
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At Allianz Retail, we want to make sure that you receive all of the information you need in order to make working with us straightforward.

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Contact us

At Allianz Retail, we want to make sure that you get through to the right person quickly and receive all of the information you need in order to make working with us straightforward.

Simply select the department that you would like to contact from the menu and you will be offered all contact details for that area.

We look forward to hearing from you.

General Contact Information

Customer Services Enquiries

We want to make sure that you receive a personal service from us whenever you call. That's why every brokerage we work with is assigned a service team and a direct telephone number to reach them on.

If you are unsure about which team you will be working with please call our customer services team on 0845 601 0594.

For all other customer service enquiries please contact your personal team on one of the numbers below.

  • Broker Regional Team 1: 0844 391 4119
  • Broker Regional Team 2: 0844 391 4120
  • Broker National Team: 0844 391 4122
  • Broker Niche Team: 0844 391 4123

Fax: 01483 529237

Email: brokerservice@allianz.co.uk

Alternatively you can contact us in writing:

Allianz Insurance plc Customer Service
2530 The Quadrant
Aztec West
Almondsbury
Bristol BS32 4AW

Technical Support Unit

For software house product activation, policy and cover note number allocation please contact the Technical Support Unit: 

Credit Management & Instalment

Please refer to your accounts statement for your respective
credit management contact numbers or alternatively please
email pl-creditcontrol@allianz.co.uk.

  • For Credit Management queries please call 0844 412 2043.
  • For Instalment queries please call 01454 611 757.

Agency Team

Agency Team

For Agency related matters only, you can contact a member of our agency team directly:

  • Liz Stones, Agency Co-ordinator 0113 250 9119
  • David Gibbs, Senior Agency Administrator 01422 367 766
  • Graham Colley, Agency Manager 0113 281 8398
  • Fax: 01483 529268
  • Email: aragencyteam@allianz.co.uk

Agency Change of Details Form

In order to provide you with a quality service and to help us maintain accurate and up-to-date agent records, it is important that you notify us of any changes that may affect your agency facility with us.

Therefore please ensure you notify us of any changes to your business, including: address changes, changes in company directors or partners. You can do this by completing the attached form Agency Change of Details Form.

Countrywide Members

Countrywide Members Tel: 0845 601 0595

Schemes

For Schemes related matters, please contact your Key Account Developer or call Alan Beech on:
(0)1483 553181

Alternatively, please click here to access our Schemes Enquiry Form.

Commercial

For Commercial insurances, please visit www.allianzebroker.co.uk

Claims Contact Information

Allianz Household Claims

Our Household Claims Centre, based in Bristol is also available to customers’ 24-hours a day,
365 days a year.

The customer number for the Household Claims Centre is
0845 073 1114.

This number can also be used if you have a query about your customers' Household Claim.

Allianz Motor Claims

Motor Claims, based in Birmingham is a 24-hour, 365 days a year service for customers to report all new motor insurance claims.

The customer number for Motor Claims is: 0845 6000 676.

Initial notification of motor claims are made on this number.

Home & Legacy Claims and Queries

Please click here to visit our Home & Legacy website for contact details.

 

 

Allianz Retail Account Developers

Alan Beech
Alan Beech
Telephone Account Developer
Direct:01483 553 181
Fax : 01483 529 263
Email : alan.beech@allianz.co.uk
Chris Line
Chris Line
 
Mobile07703 749 770
Direct:01454 457 735
Fax :01483 790 790
Email : christopher.line@allianz.co.uk
Dave Hinks
Dave Hinks
 
Mobile:07891 575 039
Direct:01452 619 578
Fax : 01483 529 263
Email : dave.hinks@allianz.co.uk
Jason Bashford
Jason Bashford
 
Mobile07792 658 703
Direct:01483 457 840
Fax :01483 529 243
Email : jason.bashford@allianz.co.uk
Jim Eakins
Jim Eakins
 
Mobile:07971 602 307
Direct:01360 620 961
Fax:01483 790 724
Email : jim.eakins@allianz.co.uk
Jude Unwin
Jude Unwin
 
Mobile:07977 012 973
Direct:01603 666 917
Email : jude.unwin@allianz.co.uk
Martin Kershaw
Martin Kershaw
 
Mobile07816 398 701
Direct:01246 557 851
Fax :01483 529323
Email : martin.kershaw@allianz.co.uk
Paul Wingrove
Paul Wingrove
 
Mobile:07793 269 182
Direct:01444 248 511
Fax:01483 529 758
Email : paul.wingrove@allianz.co.uk
Philip Keith
Philip Keith
 
Mobile07891 483 189
Fax :01483 790 520
Email : philip.keith@allianz.co.uk
Steve Halliday
Steve Halliday
 
Mobile:07968 503 818
Direct:01422 362 283
Fax:01483 790 514
Email : steve.halliday@allianz.co.uk
Zoe Doidge
 
Mobile07800 586 873
Direct:01274 519 945
Fax :01483 790 796

Email : zoe.doidge@allianz.co.uk
Contact us
Chris Gregory
 
Mobile:07815 951 953
Direct:01162 863 284
Fax:01483 529 729
Email : chris.gregory@allianz.co.uk

How are we doing?

We are always looking to improve and that's why your feedback is so important to us. If you have something to say about Allianz Retail, please let us know by filling in the box below and we'll get back to you about your comments.

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