Contact Us
Customer Service Centre
For all customer service enquiries contact:
Tel: 0845 601 0594
Fax: 01483 529237
Email: brokerpost@allianz.co.uk
Alternatively you can contact us in writing:
Allianz Insurance plc Customer Service
2530 The Quadrant
Aztec West
Almondsbury
Bristol BS32 4AW
Countrywide Members
Countrywide Members Tel: 0845 601 0595
Credit Management & Instalment
Please refer to your accounts statement for your respective
credit management contact numbers or alternatively please
email pl-creditcontrol@allianz.co.uk.
For Credit Management queries please call 0113 259 6357.
For Instalment queries please call 0113 259 6347.
Technical Support Unit
For software house product activation, policy and cover note number allocation please contact the Technical Support Unit:
Tel: 0845 601 0594
Fax: 01483 529538
Email: tsushared@allianz.co.uk
Agency Team
For Agency related matters only, you can contact a member of our agency team directly:
Liz Stones, Agency Co-ordinator 0113 259 6346
Chris Hartley, Senior Agency Administrator 0113 259 6210
Graham Colley, Agency Manager 0113 259 6428
Fax: 01483 529268
Email: apagencyteam@allianz.co.uk
Agency Change of Details Form
In order to provide you with a quality service and to help us maintain accurate and up-to-date agent records, it is important that you notify us of any changes that may affect your agency facility with us.
Therefore please ensure you notify us of any changes to your business, including: address changes, changes in company directors or partners. You can do this by completing the attached form Agency Change of Details Form.
Schemes
For Schemes related matters only, please contact your Key Account Developer or call:
Helen Manning, Southern Regions 01733 237827
Jill Power, Northern Regions 01706 624508
Alternatively, please click here to access our Schemes Enquiry Form.
Claims START
Claims START, based in Birmingham is a 24-hour, 365 days a year service for customers to report all new motor insurance claims.
The customer number for Claims START is: 0845 6000 676.
Initial notification of motor claims are made on this number.
Household Claims Centre
Our Household Claims Centre, based in Bristol is also available to customers’ 24-hours a day, 365 days a year.
The customer number for the Household Claims Centre is
0845 073 1114.
This number can also be used if you have a query about your customers' Household Claim.
Home & Legacy
Please click here to visit our Home & Legacy website for contact details.
For Commercial insurances, please visit www.allianz.co.uk/commercial.