Claims
At Allianz we believe that claims handling is a core competency of any insurer. Our focus is on bringing together the key elements of a high quality claims service:
Claims START
Claims START, based in Birmingham is a 24-hour, 365 days a year service for customers to report all new motor insurance claims (including accident, theft, vandalism, or windscreen damage). Once your customer has notified claims START of the accident, an Approved Repairer will contact them to arrange repairs of the vehicle.
The customer number for Claims START is: 0845 6000 676.
Household Claims Centre
Our Household Claims Centre, based in Bristol is also available to customers’ 24-hours a day, 365 days a year. Household Claims Centre staff will capture all necessary information over the telephone thus reducing the amount of paperwork for you to complete.
The customer number for the Household Claims Centre is:
0845 073 1114.
Please click here for further information on our Claims service.
Brokers can also visit our eBroker website for further contact details.
