Our Approach

Our social responsibility strategy aligns with our business mission to be the outstanding competitor in our chosen markets by addressing the five major priorities, which we believe will make a positive difference to our customers, our employees, the environment and the communities in which we operate:

Providing products and services to meet our customers’ needs

By incorporating sustainable and responsible business practices into our products and services we aim to meet the needs of our customers now and in the future and thus support the corporate strategy of achieving profitable and sustainable growth.

Serving our customers and combating fraud

By putting the customer at the heart of everything we do, working to continually improve the quality of service we provide and to combat insurance fraud, we aim to build relationships with our customers that are based on trust, so that they recommend us to others.

Valuing our employees

By engaging our employees, enabling them to develop and ensuring everyone has the same opportunities, we aim to be a great company to work for, which delivers outstanding and innovative products and services to our customers.

Reducing our environmental impact

By reducing our use of natural resources in both our business and our supply chain we aim to reduce our costs and our impact on the environment.

Making a difference in our communities

By working with the right organisations to challenge the environmental and social issues that impact our business we aim to bring about positive changes for the communities in which we operate.

Governance

We believe that contributing to business success, protecting the environment and making a positive contribution to society is every Allianz employee’s responsibility and that responsible behaviour should be ‘business as usual’.

However, for everyone to play their part, we need direction and leadership.

Overall responsibility for SR lies with Human Resources Director, who is a member of the Allianz Insurance Management Board. The Board routinely discusses CR issues affecting the Group and conducts an annual review of performance and future strategy.

The SR Manager is responsible for setting the overall strategy, implementing initiatives and reporting performance to the HR Director and the Management Board.

In addition, a SR Steering Committee comprising senior managers from each of the major business divisions has been established to ensure the SR strategy is embedded in the business. The committee meets not less than 3 times a year to review progress against the strategy and to identify future risks and opportunities. The Committee is chaired by the HR Director.

ClimateWise

We are a founding member of ClimateWise, the insurance industry initiative to respond to the myriad risks and opportunities of climate change, aiming to reduce the overall risks faced by economies and societies.

Through ClimateWise we work individually and with others in our industry to reduce the long-term economic and social risk of climate change. We are committed to action against the ClimateWise Principles:

1. Lead in risk analysis;
2. Inform public policy making;
3. Support climate awareness amongst our customers; 
4. Incorporate climate change into our investment strategies; 
5. Reduce the environmental impact of our business; and 
6. Report and be accountable.

Social Responsibility Reports

We aim to be transparent about our performance against our Social Responsibility strategy and produce an annual report detailing our progress.

• Social Responsibility Report 2011
• Social Responsibility Report 2010
• Social Responsibility Report 2010 - Print Friendly
• Social Responsibility Report 2009
• Social Responsibility Report 2009 - Print Friendly