Supply Chain
The majority of our environmental impacts arise through our business relationships, especially those in the supply chain. We work with our suppliers to minimise our environmental impacts, manage any associated risks and make the most of any commercial opportunities.
In 2009, Allianz SE developed a sustainable supplier questionnaire for all corporate non-IT procurement. We now use the questionnaire for all contract renewals and new tenders. The questionnaire is intended to drive improvement through engagement, not exclusion.
With our claims supply chain representing our largest impact area, our objective is to work with and encourage suppliers to embed and demonstrate CSR principles in their own business and in the way they serve Allianz customers.
We are pursuing a staged approach with all main suppliers by area e.g. loss adjusters, motor repairers, electrical household goods and motor salvage buyers. We work with each of them to:
- establish an agreed CSR policy;
- develop this into specific deliverables that can be measured;
- include these measures into contracts, service level agreements and key performance indicator reward mechanisms;
- monitor and regularly report on delivery; and
- innovate and improve CSR performance through regular reviews.
