Allianz - a name you can trust

 

With Allianz, you can be confident that you are insured by a company which is relentless in its commitment to protecting and serving you.

Over 100 years in the UK marketplace gives us the financial strength and experience to make us a sound and trustworthy insurance provider. In everything we do, we keep you at the forefront of our minds. In introducing new services, we consider how they add value to our products and the risk management process.

Through this relationship and our insight into the motor marketplace, we are aware of your wants and the issues you face today and tomorrow. This gives us a deep understanding of the risks involved and this focus translates into our products and value added services.

Your insurance partner of choice

When it comes to providing the right solutions to the motor market, our expertise and experience gives us real edge.

We will:

• Provide high quality products and services from high quality staff
• Act promptly and effeciently in our dealings with you (and your broker), being clear about what action will be taken and when
• Adhere to quality and procedural guidelines – they exist to ensure good practice and are for the benefit of brokers, clients and staff
• Ensure our staff are skilled, motivated and have at their disposal the resources to work to a consistently high standard
• Guarantee our staff adhere to our core values which include customer focus and professionalism in all aspects of Allianz’s work and commitment.

People and expertise

We have a nationwide branch network which understands your local environment and economy based upon first-hand experience. We equip them with outstanding commercial, technical and leadership skills. This ensures our underwriting of risks is more precise and realistic.

Our staff have a wealth of industry knowledge and are able to consult with your broker on all matters relating to your cover and associated risk management requirements.

We offer:

• Responsive customer services – our structure provides relationship managers, claims and customer service representatives with a direct line of communications throughout all areas of the business process. They are able to harness the passion of our entire team in order to answer questions and resolve your issues quickly
• High levels of authority - in place to support speed of decision making.

For more information on our products and services, please contact your broker.