Home Claims - In An Emergency

Unfortunately emergencies happen when you least expect them. But with our emergency helpline service help is only a phone call away 24 hours a day, 365 days a year.

Call us on 0845 0731114

We can offer immediate assistance in many situations including:

Plumbing or drainage problems likely to cause flooding
Faliure of your gas and electrical supply
Damage to your roof where damage to the inside of your home is likely
Damage to your home, making it insecure or unsafe
Leaking water or oil from your central heating

You should tell the emergency services about major emergencies which may result in damage or injury to people.

You must always report gas leaks to the gas authority.

When you contact us

We will tell a qualified repairer to call as soon as possible.

We will tell you the call-out charge and hourly labour costs.

You will have to pay the total cost. However we will monitor the service, making sure charges are kept to a minimum.

The nature of the emergency may be covered by your policy.